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Anonymous Posted: 11/26/2021
We can not get the leaf canister to open, we unscrewed the locking device from top but the white top is stuck on so we can not empty the leaves out—any advice?Reply
InyoPools Product Specialist Matt S. Posted: 11/29/2021
just so we are on the same page, take a look at this parts diagram: Hayward Leaf Canisters W530 & W560. Is key 2 stuck, even after removing key 1? Does the gasket look to be pinched or gunked with grime?Reply
Janet Posted: 11/29/2021
Yes it is key 2 on the diagram that is stuck and gasket is not crimped or gunned up, it was brand new and first time trying to empty it. We have since layed the basket I am to dry out and then we were able to separate and empty but it sure is a hassle and not easy—any advice please? Thank you for responding earlier, I appreciate that!Reply
InyoPools Product Specialist Matt S. Posted: 11/30/2021
Thank you for the update. It should loosen up over time; gaskets can be extra tacky when new. There are a couple of lubes you can try, silicone or Teflon. Be careful when using Teflon lube because if it leaks into the water, it could cause an oily film on the water.Reply
Janet Posted: 11/30/2021
Thank you very much, I will try the silicone lube next time!Reply