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greg Posted: 4/8/2020
I added too much soda ash, too soon after supershock and algaecide. In about 30 minutes, pool water turned white milky cloudy. Backwashed filter, and white milky colored water is all that came out. After 24 hours....still the same. I know I did it wrong. How do I un-do it? Cannot take water sample to pool store now or go buy test strips.Reply
InyoPools Product Specialist Matt S. Posted: 4/9/2020
It could be a couple of things. First, the shock maybe has worked and killed all the algae. Dead algae turns white and can give your pool a cloudy look. Secondly, the combinations of algaecide and shock used in concert will turn the pool milky or cloudy. For both of these scenarios, you may use an enzyme cleaner like Pool First Aid or a clarifier to help clear up the color. Shock and algaecide should not be used together; I would just stick with the shock for now.Reply
Big Miz Posted: 7/29/2019
have a Hayward sand filter. I've noticed when vacuuming that the dirt is returning through the return. Your thoughts???Reply
InyoPools Product Specialist Matt S. Posted: 7/29/2019
The most common causes of sand in your pool are a bad spider gasket or cracked laterals. We cover a few other causes in this guide, How To Reduce Sand in Your Pool.Reply
Melissa Posted: 7/24/2019
How often can I shock my pool? I put in shock and algaecide in my pool.Not sure if I ran filter pump long enough. And it's cloudy. What do I do?Reply
InyoPools Product Specialist Robert M. Posted: 7/31/2019
You can shock the pool as often as needed. If the free chlorine level is low, shock the pool again. A cloudy pool is usually a sign that the algae has been killed. The dead algae needs to be filtered out. A water clarifier will help speed up the process.Reply
Maegan Posted: 6/16/2019
Hi I’ve shocked the pool, it’s balanced and I’ve tried clarifier. I changed the sand in our filter and it’s still cloudy. The colour is right but it’s not clear unless the filter and pump are off. I went to the pool store the sales man wasn’t sure what to suggest. What should I do?Reply
InyoPools Product Specialist Matt S. Posted: 6/17/2019
When you were shocking your pool, were you adding algaecide as well? Certain types of algaecide have a side effect of causing cloudy water. Eventually the algaecide will get filtered out and the cloudiness dissipates.Reply
Inyopools Posted: 7/13/2018
Hello Maria - We'd recommend trying a product called Pool First Aid. I've seen it clear up pools where you couldn't see the first step.Reply
Maria Posted: 7/12/2018
I've done everything described and nothing is working. I test my water and the chlorine side of the test strip is yellow and ph level is bright red. I'm confused as to what to do next. I need help.Reply
InyoPools Product Specialist Dennis R. Posted: 8/28/2017
Anthony S - I assume when you replaced your filter that it is at least as large as your old one. You may be seeing the effects of contaminants that have built up over the summer. Try shocking your pool, brushing the side and cleaning the filter. If you have cloudiness the next day, repeat the process. Don't skip brushing and cleaning. Repeat the next day if required. It is important to get the algae residue off of the walls and out of the filter. I've done this several times over the years and always had success. Make sure your pool chemicals, other than chlorine, are balanced.Reply
Anthony S Posted: 8/27/2017
Qurstion -- I have an inground pool approx 30,000 gal all summerthe water has been perfect ... We recently canged our filter because the other one finally gave out .. Now 2 -3 weeks in I can not get the cloudyness out of my pool what sould I do ?Reply
InyoPools Product Specialist Dennis R. Posted: 8/25/2017
kristen - It may be time to really clean your filter. If you have a sand filter, replace the sand. If you have a DE filter, disassemble the grid assembly and clean off each grid. For a cartridge filter, buy a new cartridge or soak the cartridge in a degreaser solution to clean out the oils and chemical that build up in the folds.Reply
kristen Posted: 8/24/2017
Water is bright blue, chemical levels are perfect. Water is still cloudy even after using a clarifier. Any suggestions?Reply
InyoPools Product Specialist Dennis R. Posted: 8/11/2017
Teresa in MA - The key to clearing algae from your pool is persistence. See our recent blog/video on "How to Clean a Green Pool". It has been proven to work. I've used the procedure twice myself.Reply
Teresa in MA Posted: 8/8/2017
I have added alkalinity and water hardness, plus 3 bags of shock and still the water went from blue gray and green now. Just 3 wks left of summer and couldn't have a cookout with pool party due to the water not clearing up. My husband really wants to have the pool removed. Not sure why this year is especially harder to get the water clear. Thank you, Teresa - 8/8/17Reply
InyoPools Product Specialist Dennis R. Posted: 7/20/2017
Teresa - Check the spider gasket in your Multiport Valve. If it is damaged, it may be letting dirty water back into the pool during backwash and rinse. See our guide on "How to Replace a Spider Gasket on a Multiport Valve".Reply
Teresa Posted: 7/18/2017
Clean my pool and dirt comes right back. I checked all laterials and none of them were broken nor was the pole. Any ideas?? Also, changed sandReply
InyoPools Product Specialist Dennis R. Posted: 4/1/2015
Janice - You do not have to replace the sand in your filter after an algae outbreak. But depending on the severity of the algae outbreak, you may have to backwash your sand several times as it is filtering the algae and you might have to shock your system several times. As your water turns clear, the same chemicals will clear your filter. Once your water is clear, follow up with an algaecide.Reply
Janice Posted: 3/31/2015
Is it necessary to change the sand in your filter after an algae outbreak? I had green algae and I believe there was mustard algae also.Reply