Can I use a beaded liner with this pool? I have one that I already purchased.
Reply
If the beaded liner you have is a 54" liner you can use it but you will need a bead receiver. If the liner is shorter than 54", you will not be able to use it.
Reply
Q: Can this item be delivered directly to your house or does it require freight shipping?
A: This will be delivered via a truck line delivery.
Ok, next question. What is truck line delivery? Can this item be delivered directly to a residential address? (i.e. a place without a forklift)
Reply
Good afternoon,All of our above ground pools are too large to ship normal ground via UPS or FedEx and therefore must ship via a freight company. The freight company delivers the unit to the front of your drive way of your home.
Reply
We live on a tidal creek and our yard is slightly flooded (3-4 inches) with salt water on King Tides. Would this Matrix pool hold up to that?
Reply
Good morning Frank, Although the pool is resin it still sits in tracks that are made of metal. The walls, Liner and top will hold up because they will not be exposed. When installing an above ground pool the most important part is having it level with sand and built up sides for liner. If your area is affected by tides my worries would be on the infrastructure. My only advise for you would be to build up the area higher than the 3-4 inches of tide. That way the foundation would be level and the railings would not be exposed to salt water.
Reply
We are replacing our dished out bottom pool. Can I use an expandable liner?
Reply
Yes as long as the deepest portion does not exceed 72" Here you may view our Expandable Pool Liners
Reply
How does the pool wall stand up to getting struck by lightening?
Reply
Hi, Jeffrey. This pool can stand up great against being struck by lighting with all of its part being resin except for the wall.
Reply
does the beaded liner and tracking for the liner and filter system and cleaning equipment and ladder come with the pool?
Reply
Good day if you want to order a package you will need 24' Round 54" Matrix Resin Saltwater Above Ground Pool W/ Pump, Filter, Salt Chlorine Generator, Liner & Skimmer - Part # NB1241P. The ladders you can choose from will vary depending on your personal preference and deck style. If you have any questions fill free to call in and speak to one of our above ground specialists.
Reply
does the beaded liner and tracking for the liner and filter system and cleaning equipment and ladder come with the pool
Reply
I am being told here in NJ that a pools warranty is voided by the salt water system, is this true?
Reply
For some swimming pool yes this is true, so be sure that the model that you have or decide to go with is saltwater compatible, then the warranty will not be voided.
Reply
The site I would like to use for my pool is a concrete pad. What special coniterations will I need to think about?
Reply
Hi, Cornelia. The manufacturer does not recommend that their pools be installed on a concrete pad. The reason being is that rain water can wash away the sand base and/or cove and cause problems and most concrete used has chemicals in it which can accelerate the corrosion process on all the metal that would touch the concrete (bottom plates, bottom rails, etc…).
Reply
Does the resin top-rail scratch easily? My old pool had an aluminium top rail - I could easily remove toys, an aluminium floating lounger, and pool stairs without worrying about denting or scratching the top rail. I do worry that the resin top being a softer material may show wear and tear more quickly. Should I be concerned?
Reply
The resin above ground pool parts, in general, are a better quality material and will not have paint scratch off as the metal ones do. In general, if you can go with a resin part it is a much better decision.
Reply