?     Asked on 5/21/2009by Guest

What size hose does this product connect to?
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A  Answered on 5/21/2009 by InyoPools Product Specialist Patrick P.

This hooks up to a 1.5" vac hose.
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?     Asked on 5/10/2015by Jon

Is assembly required? Or does it come fully assembled?
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A  Answered on 5/10/2015 by InyoPools Product Specialist Patrick P.

Hi Jon, this pool vacuum head comes completely assembled.
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?     Asked on 9/11/2015by Bob

Will this head work on a fiberglass pool
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A  Answered on 9/11/2015 by InyoPools Product Specialist Brian M.

It will roll on the surface, possibly causing damage. The ideal head for you is just a vac head that has brushes. It would be part number NA310
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?     Asked on 7/7/2016by Archie

I have dirt on bottom of pool. I have a vacuum head, but has brushes on the bottom of it, and it just stirs up the dirt in the water. Have a vinyl lining in the pool. I need a head that goes along the bottom of the pool and sucks the dirt up without stirring it up. What do you recommend? Thanks-
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A  Answered on 7/10/2016 by InyoPools Product Specialist Lennox H.

Hi Archie, Unfortunately, with a vinyl liner surface you can't use this Flexible Concrete Vac Head. All of the vacuum head for vinyl pools has brushes.
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?     Asked on 11/21/2016by Mehedi Hasan Anis

can you please tell me do you sale it in Bangladesh and can you tell me the product country of origin. and Brand name dear
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A  Answered on 11/21/2016 by InyoPools Product Specialist Alan M.

The manufacturer of this vacuum head is Splash model NA312. We are strictly an online retailer and do not have retail stores where you can purchase this from.
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?     Asked on 11/23/2016by MC

just bought a new home - got pool resurfaced and creepy crawler wont climb out of deep section to clean the shallow area
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A  Answered on 11/28/2016 by InyoPools Product Specialist Hector F.

There could be a number of reasons for this issue. The cleaner may need to be repaired already due to some course finish passing through the cleaner, the valves at the equipment may need to be adjusted or even a return jet may need to be adjusted to direct water flow to help push the cleaner to other areas in the pool. Typically builders to do not recommend for cleaners to be used when a pool is refinished right away though. I would suggest taking up possible warranty cleaner issues or even best recommendations for your scenario with the builder and or manufacturer of the cleaner.
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?     Asked on 5/13/2018by Bill Campbell

I have an NA312 Vac Head. Yesterday the white plastic end broke off. Do you sell parts for these? I don't need the entire unit.
 Reply

A  Answered on 5/13/2018 by InyoPools Product Specialist Lennox H.

Hi, Bill. Unfortunately, we do not sell parts for this unit. You will have to replace the entire unit. 
 Reply