?     Asked on 7/24/2016by Inyo Visitor

How often do you have to change the filter?
 Reply

A  Answered on 7/25/2016 by InyoPools Product Specialist Alan M.

The filter and parts do not have a pre-determined time frame for replacement. If you have broken parts, you can always replace those if the parts are available. The D.E. powder is recommended to be changed every 6-12 months.
 Reply


?     Asked on 7/24/2016by Inyo Visitor

With this cartridge system do you have to backwash the system?
 Reply

A  Answered on 7/28/2016 by InyoPools Product Specialist Lennox H.

Hi, No, this filter does not have that capability. You will have to remove the grid assembly from the tank to clean it off.
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?     Asked on 8/30/2016by pAT GARRETT

I am in Norco, I need a rubber gasket. Where are you/ MY PHONE IS 951-852-2470 my email doesnt work, so please call. Thank you, Pat Garrett
 Reply

A  Answered on 8/31/2016 by InyoPools Product Specialist Scott W.

We are located in Orlando, FL. Depending on which of our warehouses has it in stock, it would be 3-5 business days for delivery.
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?     Asked on 10/18/2016by Sharon Echtman

I have a Clearwater Pool Filter and need to replace the large o-ring on the inside of the cover. Model # is CW2D-010395. Would you have this in stock?
 Reply

A  Answered on 10/18/2016 by InyoPools Product Specialist Lennox H.

Hi, Sharon. We do have the replacement "Lid O-ring (805-0460)" for the CW2D filter.
 Reply


?     Asked on 5/12/2017by gary

how do i open this unit to change the filter.
 Reply

A  Answered on 5/12/2017 by InyoPools Product Specialist Hector F.

You will need to press on the yellow latches on the band assembly and rotate to loosen for the lid to come off.
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?     Asked on 7/1/2017by Inyo Visitor

Im just looking the the lid, is there anyway anyone can tell me where i can find it.
 Reply

A  Answered on 7/4/2017 by InyoPools Product Specialist Lennox H.

Hi. You can locate the replacement Small Lid (FD12) - 519-7410 and other replacement parts on the  Waterway Clearwater II DE Filter - FD12 & FD18 parts page.
 Reply


?     Asked on 6/3/2018by John

Hi How man y 1lb scoops of DE earth do I need to coat my filter during start up.
 Reply

A  Answered on 6/3/2018 by InyoPools Product Specialist Patrick P.

Hi John, Here is an Article on How Much DE to Add to Your Pool Filter which should answer your question.
 Reply


?     Asked on 6/10/2019by jeff

how do you get the top off the filter model # 13-270-1000
 Reply

A  Answered on 6/10/2019 by InyoPools Product Specialist Lennox H.

Hi, Jeff. Press the yellow safety latch on the underside of the locking nut and turn the nut counterclockwise to remove the lid.
 Reply