What is the difference between the Polaris C1500 controller and the C2000 controller?
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The C1500 is for pH or ORP control where the C2000 is for pH & ORP control. You may view or purchase the C2000 through this link http://www.inyopools.com/Products/03600000039183.htm and the C1500 through this link http://www.inyopools.com/Products/03600004039359.htm
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Does this product have wireless capabilities to monitor it online?
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The C1500 Polaris Watermatic ORP or pH Controller does not have web capabilities. We would suggest a CAT Commercial Automation Controller which uses a web tool called Poolcomm.
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My C2000 system is 5 years old and I have never replaced the sensors and according to the manual you should. I'm not able to get my system to read. I feel that I have everything connected correctly. Do you sell the sensors?
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We do carry both the Watermatic ORP sensor and the Watermatic pH sensor for the C2000 Watermatic ORP and pH Controller.
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Does the C2000 come with everything needed to install, and if not please list what other products are needed.
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The C2000 Watermatic ORP and pH Controller includes everything for installation. The only other items you may need are the Stenner chemical pump / tank.
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I am looking for a flow cell for a Polaris Watermatic C2000 and can't find one. Can you help me with some info?
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We do carry the Flow Cell w/ Flow Switch (9-700).
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Can the C2000 be used with our existing noncontrolled chlorinator & acid tank without purchasing the tanks?
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Pete, If you already have tanks you can just purchase the system and use your existing tanks.
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Does the C-2000 use the 3-270 & 3-271 or the 3-280 & 3-281 Probes, or will either work?
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Hi Terry, The Tube Style (3-270 &3-280) or Threaded Styles (3-271 &3-281) sensors will work with the C2000 unit however it would depend on the style connection of the tank which one you will need.
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I need to replace the Flow Cell with Flow Switch due to small crack that leaks at the screw. Perhaps a new o-ring might stop the leak
Polaris watermatic c2000
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Hi Bill, The Flow Cell w/ Flow Switch (9-700) would work with the Watermatic C2000 and it also include the parts bag for the Flow Cell and Flow Switch.
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i'm looking for a c1500 or c2000 i cant find it seams to be out of stock can you please guide me where i can get it thank you mayer
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These two items are no longer available. We currently do not have a vendor we can ship these items from.
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Hi I have the c2000 polaris watermatic and it keep giving me high ph readings that are not correct as they do not match my manual tests. It said 8.6 and so I cleaned the probes then is said 10.5 so I reset the system and there is no change. What else can I do?
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Hello Troy, you can troubleshoot with Polaris 800-822-7933 to try and reset your system.
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Hi i need a flow sensor for the c2000, where can I get one?
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Hello Trevor- We currently do not have that product available. I did search online and other retailers are out of stock. You may try contacting Jandy directly at 1-800-822-7933 to speak with a representative. They may be able to assist you in locating the part or recommending an alternative part that is readily available.
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At my work the C2000s screen stopped showing anything, the screen just has a backlight, there is some rust on the screws. Please let me know if anyone can help, thank you.
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Hi, Tim. Unfortunately, we do not have a troubleshooting manual for this controller and this unit has been discontinued by the manufacturer. For assistance, I would recommend contacting Zodiac at 800-822-7933.
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i have c2000 watermatic but the problem is no flow
what am i supposed to do? or what is the problem?
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Hi, Dan. The system is detecting insufficient flow or pressure. You will have to clean out your filter and or check the line for a blockage.
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