?     Asked on 6/26/2015by R Corley

Can the chiller option be added to this heat pump after installation? Thanks, R Corley
 Reply

A  Answered on 6/29/2015 by InyoPools Product Specialist Brian M.

Unfortunately, there is no way to " Add-on " the chiller aspect to this heat pump. They are either heat pumps OR heat / cool pumps.
 Reply


?     Asked on 2/8/2016by Will McGraw

Hi, does this model have a reversing valve for power defrost? Thanks
 Reply

A  Answered on 2/10/2016 by InyoPools Product Specialist Megan C.

Hello, Will. The Raypack R8350TI-E does not have a reversing valve for power defrost. If offers Power Frost that Allows the heat pump to operate in colder weather by keeping the heat exchanger tubes from developing frost.  When the air temp drops below about 45F, the unit will shut down because there isn't enough heat in the air to allow for productive operation. Raypak does offer model PS9350ti with Rapid Defrost. Areas that are subject to lower ambient temperatures have a tendency to cause ice to build up on a heat pump's condensing coil. The Professional heat pump uses a patented refrigerant management system to rapidly defrost the heater. (The PS9350ti) currently is a Special Order item.
 Reply


?     Asked on 2/28/2016by Val Kachioff

What is the difference between Raypack M8350ti-E-HC and M8350ti-E .
 Reply

A  Answered on 2/29/2016 by InyoPools Product Specialist Andy O.

Val, The difference between the R8350TI-E-HC Raypak Standard 133K BTU Digital Heat Pump W/ Chiller and the R8350TI-E Raypak Standard 133K BTU Digital Heat Pump is that the R8350TI-E-HC has a chiller so it can cool the pool in the warmer months whereas the R8350TI is just a heater.
 Reply


?     Asked on 3/17/2016by Bob H

Under the "Warrenty Exclusions" section what does the statement "This limited Warrenty does NOT apply" Is there a Warrenty if so what is it?
 Reply

A  Answered on 3/18/2016 by InyoPools Product Specialist Andy O.

Bob- Where it says "Warranty Exclusions" and then goes on to say "This Limited Warranty Does NOT Apply" it then goes on and lists reasons that would void the warranty or are not covered under warranty. The warranty on this heat pump, per Raypak, is as follow: If the Heater is installed in a single-family residential dwelling, the Applicable Warranty Periods are: two (2) years for labor and seven (7) years for parts, with no labor coverage in the third through seventh years. Notwithstanding the foregoing, the titanium tube component of the titanium heat exchanger is warranted for 10 years from the Effective Date, with no labor coverage in the third through tenth years. If the Heater is installed anywhere other than a single-family residential dwelling, the Applicable Warranty Period for the Heater and its parts is limited to only one (1) year, parts and labor.
 Reply


?     Asked on 5/1/2016by Inyo Visitor

Hi, I am considering between the RS8350ti-E-QT Vs RS8350ti-E. Can you tell me the DB rating on both units. I read some place that e-qT is 59DB and need to confirm both and any other difference between the 2 besides 125K VS 133K output. Thanks
 Reply

A  Answered on 5/4/2016 by InyoPools Product Specialist Lennox H.

Hi, The RS8350ti-E-QT operates at a dB of 59, the dB rating is not listed for the RS8350ti-E but it will be higher than 59.
 Reply


?     Asked on 5/12/2016by chris

will the delivery person place this unit at its final location? it's about 100 feet from the driveway
 Reply

A  Answered on 5/13/2016 by InyoPools Product Specialist Alan M.

Hello Chris, The delivery service will deliver the heat pump to the curbside. You would need to arrange with the delivery service to have the Heat Pump moved to the final location when scheduling the delivery. They may charge an additional fee for transporting the heat pump and payment would be arranged through that specific carrier, not related with InyoPools.
 Reply


?     Asked on 5/21/2016by randy

What are the dimensions of the cabinet for the R8350ti. Can't seem to find this anywhere. Also would this size be good for a 24000 gallon inground. Thanks in advance
 Reply

A  Answered on 5/21/2016 by InyoPools Product Specialist Patrick P.

Hi Randy, Yes this would be a good sized unit for a 24,000 gallon inground pool. Here are the Dimensions for the Raypak R8350TI-E
 Reply


?     Asked on 6/17/2016by elizabeth stoor

my pool is 50.000 gal with spa wich is the best heat pum for it.? thanks
 Reply

A  Answered on 6/17/2016 by InyoPools Product Specialist Scott W.

I personally would go with the RayPak and that would be the biggest one for RayPak. For a 50,000 gallon pool I'd recommend pairing it up with a solar blanket.
 Reply


?     Asked on 9/26/2016by Mike

We have a 135,000 gal community pool with (2) Raypak Model C-R406A-EN-X ASME natural gas heaters. If it is time to replace them, could we use (2) heat pump heaters and if yes, which model would you recommend? We keep the pool at 82 degrees. It's located in Lafayette CA where the avg daily temp during the coldest swimming month is 62 and the warmest is 72 degrees. A solar cover is not feasible. Your advice is most welcome.
 Reply

A  Answered on 9/29/2016 by InyoPools Product Specialist Scott W.

I would stick with the heaters. You would literally have to run those heat pumps non-stop for a pool that size. For a pool that size you would need 3-4 heat pumps to maintain that temperature. I would stay with the two heaters or go with one heater that will be able to handle the whole pool. That would be the Power Max, model number PM0750NACC2PXN or PM1000NACC2PXN. Either of these models will be the most efficient way to heat that size of pool.
 Reply


?     Asked on 10/17/2016by Max

Is this heat pump compatable with the Pentair Easy Touch control panel. I would like to be able to use remote from the house to control heating of pool. It looks like a great unit at a good price, but I am worried about it being integrated into the system. The Pentair 140 model looks great as well and could be integrated seamlessly, but it comes at a heftier price tag. Your help is greatly appreciated. Thanks.
 Reply

A  Answered on 10/18/2016 by InyoPools Product Specialist Andy O.

Hello Max- The Raypak Standard 133K BTU Digital Heat Pump - 013331 R8350TI-E is compatible with the Pentair easy touch as along as you have a communication cable.
 Reply


?     Asked on 10/24/2016by Dan

I am replacing my M8350Ti-E Rheem pool heat pump and was wondering which would be best for my 17,000 gal pool. Should I go with the Raypak R 8350Ti-E or the R6350 Ti-E. I live in Sebring Fl.
 Reply

A  Answered on 10/24/2016 by InyoPools Product Specialist Adam Y.

Hello Dan,R8350TI-E Raypak Standard 133K BTU Digital Heat Pump is a better choice more btus will heat your pool faster.
 Reply


?     Asked on 11/30/2016by Ray

Hello, can you please tell me the shipping weight of a Rheem M8350Ti ?
 Reply

A  Answered on 11/30/2016 by InyoPools Product Specialist Stacey M.

Hello Ray, the R8350ti-E M8350ti-E shipping weight is 387 LBS.
 Reply


?     Asked on 12/30/2016by Steve

Does the heat pump have heating and cooling options?
 Reply

A  Answered on 12/30/2016 by InyoPools Product Specialist Andy O.

Hello Steve- The Raypak Standard 133K BTU Digital Heat Pump - 013331 R8350TI-E is heat only. The model in that size that would is the Raypak Standard 133K BTU Digital Heat Pump W/ Chiller - 013336 R8350TI-E-HC.
 Reply


?     Asked on 1/13/2017by dave caccamise

What is the warranty on the R8350 Ti-E & the R 8350 Ti-E-HC? There seems to be a 20 to 25% difference in price. What am I getting for the premium??
 Reply

A  Answered on 1/16/2017 by InyoPools Product Specialist Andy O.

Hello Dave- The warranty information can be found by clicking here. In short it is 2 years parts and labor, 7 years on parts, and the titanium component of the heat exchanger is warrantied for 10 years (if installed by a professional pool installer). The price difference for the R8350Ti-E-HC is because that is a Heat and Cool model, not just a heat pump like the R8350TI-E.
 Reply


?     Asked on 3/2/2017by ed

What is a heat pump for a pool, and what do you need to install it? A gas line would be a to long of a lay What about a propane pump, or a electric heater? Need help, it is for my daughter and three grand kids . THANKS
 Reply

A  Answered on 3/2/2017 by InyoPools Product Specialist Scott W.

I would recommend a heat pump. It is electric and is going to be the most cost efficient. Heat pump will initially take a day or two to heat up but once it is heated the heat pump regulates the temperature that you have it set at and will only turn on when it drops below that temperature and only when the pool pump is circulating. I can help you select the correct size, I just need to know how many gallons the pool is, the distance from the pool pump to the skimmers, and what state you are located in.
 Reply


?     Asked on 3/24/2017by Inyo Visitor

Hi I have a Raypak RP 2100 gas heater which I want to replace with Raypak Standard 133K BTU Digital Heat Pump. My question is the replacement be good enough size. Can I use the same electrical wiring as the RP2100 and How much space do I need for the heat pump, the space available is 4x4 would that be enough space.
 Reply

A  Answered on 3/24/2017 by InyoPools Product Specialist Lennox H.

Hi, This is the largest heat pump Raypak has. It's large enough fo heat most residential pools but to be sure we'll need the surface area of your pool. This unit requires a dedicated 60 amp 230 volt breaker so the electrical would haveto be upgraded. The unit can be placed on a 4'x4' pad but installation requirements can be found on page 7 & 8 of the Raypak Heat Pump Owner & Installation Manual.
 Reply


?     Asked on 5/4/2017by Matt

My pool is 36,000 gallons and I currently have a 400,000 BTU Raypak propane heater. I can check the dimensions and see if this Heat Pump is sufficient for the pool. You mentioned that this only heats the water when the pool pump is on (which makes sense). I have a variable speed pool pump, does my pool pump have to be running at max speed...3450, to run this heat pump? Under normal use, I run the pool pump at 2650, would this heat pump operate at that setting?
 Reply

A  Answered on 5/4/2017 by InyoPools Product Specialist Scott W.

Do you have the distance from your pump to your skimmers so I can calculate the flow rate to see if that flow rate will be adequate for that heat pump?
 Reply


?     Asked on 5/8/2017by Matt

RE: Distance to Skimmers. The closest skimmer is 36 ft. and the other is 58 ft.
 Reply

A  Answered on 5/8/2017 by InyoPools Product Specialist Scott W.

I received your distances, how can I help you?
 Reply


?     Asked on 5/16/2017by james@bestelectric.us

I have a 30000 gallon pool is this big enough for my pool
 Reply

A  Answered on 5/18/2017 by InyoPools Product Specialist Lennox H.

Hi. This unit can heat a 30K gallon pool. I would recommend using a solar cover to retain as much heat as possible.
 Reply


?     Asked on 6/2/2017by Bob S

In the description section it says "minimum ampacity" of 42, recommended 60. What does that minimum refer to? I have a 50 amp line now.
 Reply

A  Answered on 6/8/2017 by Product Owner

Minimum ampacity is 42 Amps, next breaker size is 50 Amps, thats how l wired mine also w #6 Wire! And GFi Breaker. All works perfect!
 Reply


?     Asked on 9/7/2017by Johnny

I have a 40,000 gallon pool. Can this heat pump heat it up to about ~80 degrees?
 Reply

A  Answered on 9/13/2017 by InyoPools Product Specialist Patrick P.

Hi Johnny, As long as you are in a somewhat of a mild location temperature wise than this heat pump would be able to maintain this temperature from May - September.
 Reply


?     Asked on 9/7/2017by Johnny

One more question, can I install this heat pump, the pool pump and a salt water generator on a 60 AMP (240 volt) line?
 Reply

A  Answered on 9/13/2017 by InyoPools Product Specialist Patrick P.

Hi Johnny, You will need a dedicated 50 amp breaker for the heat pump, and most likely you can wire the pump and salt system on to the same breaker and that would be a 30 amp breaker.
 Reply


?     Asked on 9/8/2017by John

When does the warranty period begin for the RayPak heat pumps? Date of purchase? Manufacture date? Thanks!
 Reply

A  Answered on 9/11/2017 by InyoPools Product Specialist Lennox H.

Hi, John. The warranty period begins on the date of installation or date of purchase.
 Reply


?     Asked on 4/8/2018by Inyo Visitor

Hi. I am replacing a StaRite 333K BTU Nat Gas heater for a 800 soft pool, 32000 gallons, maintain pool temp at 84 degrees. Pool location in mid Michigan. Like to run Mid May to Mid Sept. can you recommend a heat pump for my application?
 Reply

A  Answered on 4/9/2018 by InyoPools Product Specialist Andy O.

Hello- The biggest heat pump we would have to offer, 140k BTU, would not be able to reach the desired temperature for your pool based on the square footage provided and your location. Also, a heat pump will not be able to heat as fast as a heater or regenerate heat like your current heater can. If you were to purchase a heat pump I would recommend using it in tandem with your current gas heater.
 Reply


?     Asked on 4/28/2018by Jonathan Sepulveda

Has the RS8350ti-E-QT been discontinued? I only see the RS8350ti-E.
 Reply

A  Answered on 4/28/2018 by InyoPools Product Specialist Lennox H.

Hi, Jonathan. The RS8350ti-E-QT model has been discontinued and replaced by this R8450TI-E model. 
 Reply


?     Asked on 5/21/2018by Laz

My pool is a concreate 14,500 gallons and I live in central FL can you tell me whats the best heat pump system that is the most efficient as well as the btu necessary to properly heat this pool without under cutting or over doing the BTU selection. thanks
 Reply

A  Answered on 5/22/2018 by InyoPools Product Specialist Lennox H.

Hi, Laz. You can use a 95-110K BTU heat pump to efficiently heat a 14,500 gallon pool in Central FL. However, you will need to calculate the surface area of your pool to also determine heat loss. The top manufacturers will be Raypak, Hayward, AquaCal
 Reply


?     Asked on 5/22/2018by Laz

Thank you for the response, a local pool vendor is trying to sell me RHM 15-6017 but I cant find this unit on your site? Can you point me in the right direction I want to make sure I am purchasing the most efficient unit, as well and the most cost effective, The efficiency is the most important. Would buying a larger unit with a higher BTU be wise if I am trying to keep the cost down on a power bill? Please give me model numbers I should be looking at that will be the best option for my pool.
 Reply

A  Answered on 5/26/2018 by InyoPools Product Specialist Lennox H.

Hi, Laz. The RHM-15-6017 is the Rheem part number for the Raypak Standard 119K BTU Digital Heat Pump - R6450TI-E / 016015 model. 
 Reply


?     Asked on 5/23/2018by Pat

What size heater do I need 50,000 gallons
 Reply

A  Answered on 5/25/2018 by InyoPools Product Specialist Lennox H.

Hi, Pat. Heater or Heat Pumps are sized using the surface area of the pool. You may need multiple heat pumps to heat a pool your size. Use the Raypak Heat Pump Sizer to determine what size units you'll need. 
 Reply


?     Asked on 6/3/2018by Inyo Visitor

apparently I ordered the 8450 TI - C and I meant to order the one with the chiller. I have just discovered this. Is there a way to add the chiller to this unit? Thank you
 Reply

A  Answered on 6/3/2018 by InyoPools Product Specialist Lennox H.

Hi. Unfortunately, you cannot add a chiller to this unit,  however, you can purchase and install a separate chiller
 Reply


?     Asked on 9/6/2018by Ed

I was looking for a model M8450TI-E but this one starts with an `R`. What's the difference or is one an older model?
 Reply

A  Answered on 9/10/2018 by InyoPools Product Specialist Lennox H.

Hi, Ed. The manufacturer is the difference. The "R" models are sold under the Raypak brand and the "M" under the Rheem brand. Both units are the same. 
 Reply


?     Asked on 9/7/2018by Rob

I have a Reheem 8450TI-E heat pump, how well will it heat my 18×30 inground pool. We live in Pheonix AZ.
 Reply

A  Answered on 9/7/2018 by InyoPools Product Specialist Lennox H.

Hi, Rob. That unit will be able to keep your pool at a good desired temperature, however, a solar blanket may be required. 
 Reply


?     Asked on 1/21/2019by wilson ruhe

What are the clearance requirements from house/fence? can unit be enclosed in fence area? my pool is 20 x 40 approx. 25,000 gal in Missouri is this the unit recommended?
 Reply

A  Answered on 1/22/2019 by InyoPools Product Specialist Lennox H.

Hi, Wilson. The installation clearances for these units are illustrated on page 7 of the Classic Series Heat Pump Installation and Operation Manual
 Reply


?     Asked on 2/17/2019by brupol

Is there an internal\integral timer designed into this unit so as to facilitate either a temperature reduction for overnight period, or even a shut-down completely in that time frame? thx
 Reply

A  Answered on 2/19/2019 by InyoPools Product Specialist Ronald E.

Hello,This system is equipped with a freeze protection feature so that when the air temperature drops below 32 degrees it will turn on until the air temperature increases.
 Reply

  • Commented on 2/19/2019 by Product Owner

    Here in Hawaii I would think that freezing couldn't occur, but I was asking about a set-back temp setting for reduced overnight function. [or even power off @ user-defined times?] thx
     Reply

    • Commented on 2/19/2019 by InyoPools Product Specialist Lennox H.

      Hi. This unit is not equipped with such a feature. This unit will only call to heat when the pump is in use. So if the pump is not operating during the night, the heat pump will not turn on saving energy in standby mode. 
       Reply


?     Asked on 3/6/2019by Robert

We have a 20x40x8 full sun (no shade) pool in Louisville, Ky. Needing advice for most efficient and cost effective electric heat pump pool heater. Looking currently at your 140000btu... thanks in advance!
 Reply

A  Answered on 3/8/2019 by InyoPools Product Specialist Lennox H.

Hi, Robert. The Raypak Classic Series Heat Pump 140,000 BTU - R8450TI-E will be sufficient for your pool. If you'll be using a cover, you can go with a smaller unit. 
 Reply


A  Answered on 3/9/2019 by Product Owner

Definitely go with the 140k BTU. Trust me. I also have a 20' x 40' pool that's in the sun all day here in NJ and my 110k BTU heat pump takes many many hours to a few days to raise the temperature a significant amount. I use a solar cover to retain heat in at night. Heat pumps are very slow to heat pool water compared to gas. They are good at maintaining heat once the desired temp is achieved but if there's a cold night without the solar cover on it can be a while before the temp rises back up.
 Reply


?     Asked on 3/17/2019by George

I'm in the Calif desert with very low humidity and high day temps. For summer use I want to heat my in-ground spa attached to my pool to over 100F just occasionally not all the time . The spa is about 7ft across & 2.5 deep. Prior owner had a 11.5KW RayPac electric heater which is broken so I do not know if it heated the spa well. Will a heat pump work in my area and how long to bring 85F water up to over 100 for spa use. What size heat pump? My bubble type blanket can get it to 90. Thanks
 Reply

A  Answered on 5/13/2019 by InyoPools Product Specialist Michelle B.

Hello, Yes, this will be a good option for your pool/ spa.
 Reply


?     Asked on 5/1/2019by chris

I am replacing an old 400,000 BTU propane pool/spa heater. We use it texclusively to heat the spa (approximately 10 feet by five feet & about three feet in depth). In Maine, outside temperature is between 50 degrees and 70 degrees when this will be operating. How long would it take this heat pump to heat my spa from 70 degrees up to 100 degrees? Takes approx. 40 minutes to an hour with our old 400,000 BTU propane heater - will this require double to triple the time?
 Reply

A  Answered on 5/7/2019 by Raypak

Yes this will take at least double or triple the time.
 Reply


A  Answered on 5/3/2019 by Industry Professional

The heat pump gets heat from the air so the warmer the air the better. The heat pump will take 3-4 times longer to heat versus the gas heater. Once it is up to heat you could just have it maintain the heat.
 Reply


?     Asked on 5/29/2019by maria egberts

I would like to not use any gas or any propane Can I buy this unit and only use electrical also is there financing
 Reply

A  Answered on 5/29/2019 by InyoPools Product Specialist Joe S.

Hey there Maria, yes this unit will not use Propane or Gas. It would solely be powered by electricity. It will require at least a 50 amp 220 Breaker.
 Reply


?     Asked on 5/29/2019by Lou

I have 27K gallon pool in NJ. What size heat pump to maintain the water at about 78 degrees? Thank you.
 Reply

A  Answered on 5/29/2019 by InyoPools Product Specialist Joe S.

Hey Lou, we would recommend the Raypak Classic Series Heat Pump 140,000 BTU for a pool of 27k in the North East. We would also recommend using Natural Chemistry COVER FREE 1 Gallon - 07109. COVERfree is an advanced mono-layer technology that helps save water and money by decreasing evaporation.  It reduces water evaporation by up to 85% and reduces heat loss by as much as 70%.
 Reply


?     Asked on 6/2/2019by Alan BISZKO

I have Raheem model rmhp8300 12 years old and has to be replaced what brand size and model should I get
 Reply

A  Answered on 10/9/2019 by InyoPools Product Specialist Steve M.

Alan, after researching the specifications of your RMHP8300 the information from the manufacturer suggests it is a 117K BTU unit. The most comparable replacement, in that case, would be the Classic Series Heat Pump 119,000 BTU - 016015. You can use the Raypak Classic Series Heat Pump 140,000 BTU as well if you prefer, it will just get your water up to temperature a little faster.
 Reply


?     Asked on 6/9/2019by Steven McDaniel

We live Seattle, WA. My pool is 22,500 g. we just installed the 8450-TI yesterday. The high temp outside was 68 yesterday & today. Mostly shade due to trees surrounding the property. Upon start-up around 2 pm, water temp was 65 degrees. We put on solar blanket and left pump running all night. When we woke up the temp actually dropped 2 degrees, the overnight low last night was 50 and tonight it will drop to 52. Water temp is now 67, is this thing working? Can I exchange for Gas? Warranty?
 Reply

A  Answered on 10/15/2019 by InyoPools Product Specialist Steve M.

Steven, the heat pump will not operate when the ambient temperature is 52 degrees or lower. The heat pumps use the outside air to grab heat and transfer that to the pool. Without heat for the unit to grab it does not operate. For this reason, we usually suggest a gas unit. We apologize for the inconvenience, however, we do not accept returns for heat pumps. Especially after they have been installed.
 Reply


?     Asked on 7/10/2019by Jeff

Hi inyopools crew: Can you tell me how many amps this 140K unit needs please.....thanks!
 Reply

A  Answered on 7/10/2019 by InyoPools Product Specialist Joe S.

Minimum Circuit Ampacity 41.7 Maximum Breaker Size (Amps) 60.
 Reply


?     Asked on 10/10/2019by Inyo Visitor

My filter pump puts out 75 gal per minute. is this too much flow for the heat pump?
 Reply

A  Answered on 10/10/2019 by InyoPools Product Specialist Joe S.

Good day, this unit has a flow rating range from 30 - 60 gallons per minute.
 Reply


?     Asked on 3/7/2020by David

With only one water line going in and out of the M8450TI-E heat pump, how is the heat pump able to know when the spa has reached temp separately from the pool? Isn't the thermostat just reading that one line?
 Reply

A  Answered on 3/7/2020 by InyoPools Product Specialist Patrick P.

Hi David, You are correct that the heat pump can only read and display the temp. of the water going through the unit, but here is a bit more info. on how it works. The heat pump has a spa temp. setting and a pool temp setting, each of which you can set (i.e. 100 for the spa and 82 for the pool). So let's say you turn the spa on... then you would push the button on the heat pump for spa mode and then the heat pump would go to heating to 100 degrees and then say you turned the spa off and turn the pool back on then you would press the button on the heat pump for pool mode and the heating would go to 82. If you have an automated control system like the Aqualink or Hayward then this would all be done with a press of a button from the indoor controller. If you don't have an automated control system then this is a bit more of a manual process by pressing the button on the heat pump. I hope this helps.
 Reply

  • Commented on 3/7/2020 by Product Owner

    And that makes complete sense to me now :) thanks so much!
     Reply

    • Commented on 3/7/2020 by InyoPools Product Specialist Patrick P.

      Thanks, David we are glad that was helpful! If you have any more questions or if we can help in any way please don't hesitate to ask.
       Reply


?     Asked on 3/17/2020by Todd

I have an above ground pool in Iowa. 18x33. roughly 16,000 gallons. It has 1 1/2 inch PVC piping for the the pump. Will this unit work if I use a 2 inch reducer to 1 1/2 inch in and out of the heat pump?
 Reply

A  Answered on 3/17/2020 by InyoPools Product Specialist Lennox H.

Hi, Todd. Yes, this unit will still work using use a 2" to 1-1/2"  reducer.
 Reply


?     Asked on 3/30/2020by Temp guidelines

Just installed a 8450TI-E in Kansas. Temperatures are in the upper 50's mid 60's during the day and mid 40's at night with some lows in the mid 30's. I think that I have read that they pump will not work when out door temp is below 52 degrees. Is this correct? I so do I need to shut off the unit when the temps is below 52 degrees?
 Reply

A  Answered on 3/31/2020 by InyoPools Product Specialist Lennox H.

Hi. This unit will not operate if the outside ambient is 50 degrees or below. You can shut down the unit until it gets warmer.. 
 Reply


?     Asked on 4/6/2020by David E

The unit was installed this weekend and is working here in NC. Quite a bit of condensation is coming from the unit and its not humid yet, would a normal 36 x 36 plastic pan work? Or is this a better suggestion on how to capture the condensation to divert it?

 Reply

A  Answered on 10/15/2020 by InyoPools Product Specialist Andy O.

Hello David- The only thing I could recommend is putting the heater on a pad, like a composite or concrete slab, to redirect the condensation.
 Reply


?     Asked on 4/6/2020by Scott Renneisen

Hi- My inground pool is approx 16,000 gallons based in Long Island, NY. I currently have a haywood HP21104T that the compressor went bad. Is this Raypak model R840TI-E a good substitute? I know the BTU's are higher but was looking for more power. Also would this be compatible with my Haywood remote automation system? Thanks
 Reply

A  Answered on 4/6/2020 by InyoPools Product Specialist Patrick P.

Hi Scott, This would be a great replacement for your HP21104T and I like the idea of going larger on a heat pump. The only thing you will need to check is your breaker size as the Hayward HP21104T shows a minimum breaker size of 50 amps where the Raypak 140,000 has a minimum breaker size of 60 amps. If you do have a 50 amp breaker then to go with this heat Raypak heat pump you will need to replace the breaker with a 60 amp breaker. 
 Reply

  • Commented on 4/11/2020 by Product Owner

    Would the Raypak be able to work with my Haywood automation system?
     Reply

    • Commented on 4/13/2020 by InyoPools Product Specialist Patrick P.

      Yes it would be able to.
       Reply


?     Asked on 4/8/2020by Barry

Is the 140000btu Rypac as good as the 140000btu Hayward ?
 Reply

A  Answered on 4/9/2020 by InyoPools Product Specialist Hector F.

The RayPak classic series heat pumps are comparable to the Hayward Heat pro series.
 Reply

  • Commented on 4/26/2020 by Product Owner

    Why is there a $1000 price difference if they are comparable? Or is Hayward just over priced? Components different? Warranty? Seems like something has to be different, but maybe I am wrong and they are of similar build quality? Thanks!
     Reply

    • Commented on 4/29/2020 by InyoPools Product Specialist Patrick P.

      Hi Jeremy, In our expertise all of the components, warranty, quality, etc.. are comparable. You can make your own decision on the Hayward Price =)
       Reply

  • Commented on 4/9/2020 by Product Owner

    Can you show me the energy comparison between the Hayward 140,000 btu and the Raypak 140,000 btu
     Reply

    • Commented on 4/14/2020 by InyoPools Product Specialist Patrick P.

      Hi Barry, The efficiency of a Pool Heat Pump is rated on the Coefficient of Performance (C.O.P) the higher the C.O.P the more efficient the heat pump. The RayPak 140,000 BTU has a C.O.P of 5.6 where the Hayward 140,000 BTU has a C.O.P of 5.7 So in this case these two heat pumps are almost identical in efficiency.
       Reply


?     Asked on 4/10/2020by Inyo Visitor

i have a Hayward 1.5 HP pool pump. will this be to for this pump?
 Reply

A  Answered on 4/11/2020 by InyoPools Product Specialist Patrick P.

This heat pump would have no problem working in tandem with a Hayward 1.5 HP Pool Pump. This Heat Pump will require a dedicated 60 Amp Breaker.
 Reply


?     Asked on 4/14/2020by Inyo Visitor

I show my pump moves 80 GPM my pluming is 2" can i reduce the GPM by putting in a 1 1/2 reducer before the pump to meet the 60 GPM required for this heat pump?
 Reply

A  Answered on 4/15/2020 by InyoPools Product Specialist Lennox H.

Hi. You will need to install a manual bypass to make sure that the water flow does not exceed the unit's requirement. 
 Reply


?     Asked on 4/15/2020by M.A.

Does this unit turn on automatically when the pump turn on? I know it needs it's own dedicated circuit but does it come with a flow switch or something to tell it to activate?
 Reply

A  Answered on 4/16/2020 by InyoPools Product Specialist Hector F.

Yes, that is correct. Between the flow sensor and temperature sensor, the unit will turn on or off based on those sensors. 
 Reply


?     Asked on 4/20/2020by John

I live in Maryland and have a pool that's about 35,000 gallon. What size heat pump would you recommend?
 Reply

A  Answered on 11/6/2020 by InyoPools Product Specialist Hector F.

Hi John, for the average 35k gallon swimming pool this 140k BTU size heat pump is an ideal recommendation. 
 Reply


?     Asked on 4/22/2020by Patrick

can you please help me understand what you mean by a licensed installer. Does and electrician qualify or do you all have a website of installers?
 Reply

A  Answered on 4/23/2020 by InyoPools Product Specialist Hector F.

A licensed installer consists of a CPC(certified pool contractor) as they are authorized to also abide by electrical, plumbing and general pool safety codes. 
 Reply


A  Answered on 6/8/2020 by Product Owner

Their answer is incorrect, you must be licensed to do electrical, plumbing in all states
 Reply

  • Commented on 10/19/2020 by InyoPools Product Specialist Hector F.

    Hello James, a CPC is licensed to work on electrical and plumbing for swimming pool and spa applications. 
     Reply


?     Asked on 4/28/2020by Donna MI Rivera

What size pump would I need for a 37,000 gallon in-ground pool
 Reply

A  Answered on 11/4/2020 by InyoPools Product Specialist Hector F.

Hi Donna, for the average 37k gallon swimming pool we would recommend a heat pump in the 140k BTU range. 
 Reply


?     Asked on 9/10/2020by Ray leukus

Is the warranty void if I install it my self.is there someone in Harrisburg pa. area to service heat pump if I trouble
 Reply

A  Answered on 12/17/2020 by InyoPools Product Specialist Hector F.

Hi Ray, Ray Pak is very strict on their qualified technician installation for their warranty policy however I would recommend contacting the retailer that you purchased the unit with to see if they can try and assist you. 
 Reply


?     Asked on 9/28/2020by Fernando Lumbreras

Can be installed by HVAC certified installer without impact to warranty?
 Reply

A  Answered on 10/28/2020 by InyoPools Product Specialist Joe S.

Hello Fernando, yes this can be installed by a certified HVAC installer without the effect of the warranty.
 Reply


?     Asked on 9/28/2020by Fernando Lumbreras

Hi I live in Miami and my 16Y Aquacal T90 has died. I have a Hayward EcoStar pump that I run at 70% Top speed for a pool and Spa. Is this a good substitute? Too many BTUs? I am not sure of my pool GPM
 Reply

A  Answered on 10/28/2020 by InyoPools Product Specialist Joe S.

Good afternoon, Fernando, yes we would recommend the Raypak Classic Series Heat Pump 140,000 BTU based on the information provided. You will see the larger unit would run less and be more efficient when heating the pool.
 Reply


?     Asked on 10/3/2020by Louis Myers

Could you recommend a two or three wire remote to use with this system. Thanks
 Reply

A  Answered on 12/23/2020 by InyoPools Product Specialist Joe S.

Hello Louis, for an external control system we would recommend the OASIS Standard Pool & Spa Control System w/ Wi-Fi - 770-1004-PSW.
 Reply


?     Asked on 10/19/2020by James

Can this unit be installed in a utility room?
 Reply

A  Answered on 10/21/2020 by InyoPools Product Specialist Joe S.

Good afternoon, please review the Installation Considerations page 6 on the install manual. These units would need to be installed in open air unrestricted conditions. 
 Reply


?     Asked on 11/7/2020by Inyo Visitor

Looking to install a heater to my existing in ground pool, the pool is 40' long, 20' wide and at the deepest side is 9'. is this heater strong enough to heat this pool at a reasonable time. I live in Los Angeles,Ca
 Reply

A  Answered on 11/11/2020 by InyoPools Product Specialist Joe S.

Good day, yes the R8450TI-E would be the unit we would recommend for your size pool. Here is a guide to help breakdown on How Long Does It Take to Heat a Pool?
 Reply


?     Asked on 11/9/2020by Inyo Visitor

Very interested in this Heat Pump. Do you have local dealers that handle this pumping if not, is it Free Shipping
 Reply

A  Answered on 11/9/2020 by InyoPools Product Specialist Hector F.

Hello, yes we carry this model and it is ready to ship for free within the continental USA. 
 Reply


?     Asked on 12/1/2020by Rod

How warm will this get the pool? My pool is 18x38 and approx 30,000 gallons. I line in Northern Indiana. What is the recommended size? I am looking to extend the season.
 Reply

A  Answered on 12/22/2020 by InyoPools Product Specialist Joe S.

Hello Rod, we would recommend a 140 but unit for your pool. Here is a guide to explain How Long Does It Take to Heat a Pool?
 Reply


?     Asked on 1/18/2021by steve

very new to this process, looking to buy a electric heat pump have a 16x32 ft salt water pool, is this the right heater for me?
 Reply

A  Answered on 1/18/2021 by InyoPools Product Specialist Hector F.

Hi Steve, this will be a good unit to use on a 16 X 32 size swimming pool. 
 Reply


?     Asked on 1/21/2021by Miguel

Heat pump hot wired or 220 plug.
 Reply

A  Answered on 1/21/2021 by InyoPools Product Specialist Joe S.

Refer to the unit rating plate below the control panel for precise power requirements for your unit, and for ampacity and over-current protection requirements. All wiring must be in accordance with the National Electrical Code, NFPA No. 70, latest edition, and all applicable state and local codes. See wiring diagram on page 45.
 Reply


?     Asked on 4/16/2021by Otis

Will this run off 120 volts?
 Reply

A  Answered on 5/6/2021 by InyoPools Product Specialist Robert M.

No, the Raypak R8450Ti-E will only run on 208-230v.
 Reply


?     Asked on 4/22/2021by Matthew Johnson

Will this heater sense when the water pressure goes to zero and turn itself off? I have my circulator pump tied into a timer and it is set to only run about 6 hours a day. This would be my normal mode of operation and I would not want to have to reset error codes each time the time clock cycles the pump. Thanks.
 Reply

A  Answered on 4/23/2021 by InyoPools Product Specialist Craig C.

Hello Matthew.  The heat pump will not operate when the pool circulation pump is off.  An internal flow sensor will only allow the heat pump to operate when water is flowing through the heat exchanger.  Classic Series Heat Pump 137,000 BTU (Heat/Cool) - 016037
 Reply


?     Asked on 5/26/2021by David Giebink

Can a heat pump also cool the water if it gets too warm?
 Reply

A  Answered on 5/26/2021 by InyoPools Product Specialist Patrick P.

Hi David, Some models can also cool the pool but this model is the Heat Only model. You will need to look for a Heat / Cool model if you want to cool. At the current time, we are all out of stock on the Heat / Cool models.
 Reply


?     Asked on 6/29/2021by RedNeckNel

I have a 21’ circular above ground pool in central NY. I think the 119k model is sufficient but would this one work better? It drops to the 50’s-60’s at night where I am.
 Reply

A  Answered on 6/29/2021 by InyoPools Product Specialist Patrick P.

Hi, If you are looking to extend your pool season by a month or so on each side of the pool season then yes the 119,000 BTU heat pump would be sufficient.
 Reply

  • Commented on 6/29/2021 by Product Owner

    But the 140k is better right?
     Reply

    • Commented on 7/4/2021 by InyoPools Product Specialist Patrick P.

      Yes the 140,000 BTU is better. Just make sure that you have a dedicated 60 amp breaker for the 140,000 BTU unit.
       Reply


?     Asked on 8/5/2021by Paul Lutz

Why is there such a cheap opener on the reading of this 6000.00 heat\cooling pump?
 Reply

A  Answered on 11/24/2021 by InyoPools Product Specialist Eric J.

good afternoon Paul, I apologize we at inyo would not be able to advise on the manufacturer build process or the material used in the making of them. You can always contact raypak directly for further info on these models. Raypak -805-278-5300
 Reply


?     Asked on 10/13/2021by Danny Lee

Is the base on the 8450 sufficient or should I put some type of pad under it?
 Reply

A  Answered on 10/14/2021 by InyoPools Product Specialist Megan C.

You will need a base. Mount the unit on a level, sturdy base, preferably a concrete slab. The size of the base should be at least 3 ft by 3 ft (0.9m x 0.9m) - slightly larger if hurricane tie-down brackets are installed.
 Reply


?     Asked on 11/1/2021by Phil

What outdoor temperatures can this run at? We get a lot of cold.
 Reply

A  Answered on 11/2/2021 by InyoPools Product Specialist Joe S.

Hello Phil, the lowest temperature range this unit will run is 50°F Ambient Air, 70°F Water, 63% Relative Humidity.
 Reply


?     Asked on 2/16/2022by William M Bumba

How much does it cost to operate heat pump? Our rate .22kw
 Reply

A  Answered on 2/16/2022 by InyoPools Product Specialist Rich N.

You can figure about 5,000 watts or 5 kilowatts per hour per 100,000 BTU’s for a heat pump. For this 140,000 BTU heat pump, that’s 7 kilowatts per hour of operation times your electric rate of .22 cents per kilowatt-hour = $1.54 per hour.  Electricity costs vary widely throughout the United States so check out this website updating the Electricity Costs for all 50 States.  Be sure to use a solar blanket when you are not in the pool to help it retain heat. 
 Reply


?     Asked on 3/22/2022by Les Machkowsky

What size Check valve and by Pass valve do I need. I ordered the 8450 a few days ago?
 Reply

A  Answered on 3/22/2022 by InyoPools Product Specialist Rich N.

Hi Les, that is dependent upon the size of your plumbing.  You can get this CMP Check Valve 1-1/2" Inside 2" Outside and this CMP 3 Way Diverter Valve 1.5" Inside 2" Outside - 25913-154-000 if your plumbing is 1-1/2" or 2". 
 Reply


?     Asked on 3/25/2022by kenneth helt

Does your heatpump heat and cool? How many amps does it draw? Looking for a electric heatpump for a 36x16 pool.
 Reply

A  Answered on 3/25/2022 by InyoPools Product Specialist Craig C.

Hello Kenneth.  The Raypak Classic Series Heat Pump 137,000 BTU Heat/Cool model R8450Ti-E-HC would be compatible with a 16' X 36' pool.  The Raypak Classic Series Heat Pump 140,000 BTU model R8450Ti-E is Heat Only.  The Raypak R8450Ti-E-HC requires a minimum circuit ampacity of 42 amp and a recommended breaker size of 60 amps.  Attached please find additional Raypak model 8450Ti-E-HC product details.  Raypak Classic Series Heat Pump 137,000 BTU (Heat/Cool) - 016037    INSTALLATION AND OPERATION MANUAL
 Reply


?     Asked on 4/15/2022by Nic

How loud is this unit when it is running?
 Reply

A  Answered on 4/20/2022 by InyoPools Product Specialist Joe S.

Good afternoon, the rating on the R8450TI-E would be 64 dB.
 Reply


?     Asked on 5/6/2022by Mike Berger

The description says "3-Way Valve Control Control and program 3-way valves to work with pool and spa mode on digital control. No external parts to buy." But I've been advised to buy a 3-way valve when I purchased the unit. Should I be getting one or no? If so, what 3-way valve should I be getting? My pool system is slightly smaller than the fittings on this Heat Pump.
 Reply

A  Answered on 5/6/2022 by InyoPools Product Specialist Craig C.

Hello Mike.  Attached please find the Installation & Operating Instructions for the  Raypak Classic Series Heat Pump 140,000 BTU - 016033  Please note page 30, 3-Way Valve Control.   The valves are not included with the Heat Pump.  If this is a pool/spa combination body of water, 2 3-way valves would be required to isolate the spa from the pool.  The CMP 3 Way Diverter Valve 1.5" Inside 2" Outside can accommodate 1.5" plumbing and 2" plumbing.  Two Valve Actuator - 24V - 15ft would be required to transition the valves' operation from manual to automatic (controlled by the Heat Pump)
 Reply