?     Asked on 6/10/2016by Dave

Can this filter remain in the pool.
 Reply

A  Answered on 6/10/2016 by InyoPools Product Specialist Alan M.

This pool cleaner is designed to run a cleaning cycle. It is not recommended to leave this cleaner in the pool all of the time.
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?     Asked on 6/16/2016by STEPHANIE J BRAY

Is there a manual available for the Aquabot Apex Revive?
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A  Answered on 6/17/2016 by InyoPools Product Specialist Patrick P.

Hi Stephanie, Here are the Apex Manuals Apex Operating Instructions, Apex Power Supply Instructions, and Apex Remote Instructions.
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?     Asked on 8/22/2016by mike

The power will not go on. The power supply light just continues to blink. This occurs with the line to the robot off. can you help?
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A  Answered on 8/24/2016 by InyoPools Product Specialist Stacey M.

Hello Mike, I would run a diagnostic with Aqua Products 800-221-1750 to troubleshoot.
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?     Asked on 2/21/2017by Tilong

Hi, can you advise the weight of this robotic pool cleaner?
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A  Answered on 2/21/2017 by InyoPools Product Specialist Lennox H.

Hi, Tilong. The shipping weight of this unit is 30 pounds, we do not have the actual weight of the cleaner out of the box.
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?     Asked on 3/11/2017by Inyo Visitor

Do you hook this up to your pump or does it run on its own?
 Reply

A  Answered on 3/12/2017 by InyoPools Product Specialist Patrick P.

Hi, This pool cleaner plugs into a 115V outlet and operates completely independent from your pool pump. The power supply has a transformer so only 24 Volts is going to the cleaner, making the cleaner very safe.
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?     Asked on 4/20/2017by Don

My inground pool has a ledge around the deep end. Will this cleaner be able to clean that ledge and navigate it to get to the walls as well?
 Reply

A  Answered on 4/20/2017 by InyoPools Product Specialist Lennox H.

Hi, Don. The size of the ledge would determine how the cleaner would maneuver so it's very hard to say.
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?     Asked on 4/22/2017by Oval in ground pool with very very steep deep end floor...

I've always wanted a robotic vacuum but I've never purchased because my pool has practically vertical floors around it's deep end. I was talking to someone about these robots and they said they can clean vertical walls too?! If this is true, maybe this is the answer for us? Can someone share this to be true or not? I picture the robot to fall over and quit working instantly.
 Reply

A  Answered on 4/25/2017 by InyoPools Product Specialist Lennox H.

Hi. Some robotic cleaners can maneuver up a pool wall that has a true 90-degree angle. A robotic cleaner may indeed be the answer to you problem.
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?     Asked on 4/22/2017by Inyo Visitor

how long after it quits running can it stay or does it need to stay, one I have now says it needs to stay at least 20 minutes before removing from pool.
 Reply

A  Answered on 4/25/2017 by InyoPools Product Specialist Lennox H.

Hi. There is not a time frame of when you should remove the cleaner from the pool. You can remove it as soon as it's done or a few mintutes after it's up to you.
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?     Asked on 6/18/2017by Brian Lancenese

i have an apex revive 2.0 pool cleaner that will not start unless we push the impeller to get it started. i have cleaned it well, made sure nothing is impeding it, it spins well when it starts, but it will rarely spin by itself and often stops in the pool. it is super frustrating and we can't seem to resolve it. any suggestions?
 Reply

A  Answered on 8/9/2017 by InyoPools Product Specialist Alex V.

It sounds like something may be preventing the impeller from spinning. I would recommend inspecting the impeller shaft to see if there is any debris stuck around the shaft. 
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?     Asked on 3/18/2019by Edie Hanson

I have an Apex Revive 2.0 and the Aquacontrol box (P/N LB-04 Model SUPER BRAVO INT-AQ11071W100 S/N 25199431) fell onto cement and now is not getting signal to the cleaner. Can it be repaired or must it be replaced? The light blinks, but no settings register and nothing happens with the cleaner.
 Reply

A  Answered on 3/22/2019 by InyoPools Product Specialist Lennox H.

Hi, Edie. I'm not sure if the unit can be repaired, you can replace the Power Supply with P/N AS2723100-SP.
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?     Asked on 6/6/2020by ANA FLAVIA DA SILVA

Hi! I need a replacement for the bag. Do you sell it? Where can I buy one?
 Reply

A  Answered on 6/6/2020 by InyoPools Product Specialist Patrick P.

There should be a fabric tag/label on your bag and it should have a part # which starts with 8 could you supply that to us? Simply click the reply link below to supply.
 Reply