?     Asked on 5/5/2015by Moe

I have a sand pro filter that I can not stop it from leaking. I think it is the gasket,under the lid. Also how tight should the ring be ?
 Reply

A  Answered on 5/5/2015 by InyoPools Product Specialist Lennox H.

Moe, I would recommend replacing the VALVE GASKET KIT so that way you don't change one gasket and then have to replace another because you're still having the same issue.
 Reply


?     Asked on 5/25/2015by Inyo Visitor

we have had the sandpro 75 for our 2nd year now. when we hook it all up its runs good for a very short time then leaks heavily from the lid area. cannot figure out was is causing this any suggestions please
 Reply

A  Answered on 5/25/2015 by InyoPools Product Specialist Patrick P.

I would suggest either the valve gasket kit here or the lid assembly here. You may view the parts breakdown for the Game Sand Pro here.
 Reply


?     Asked on 6/6/2015by allen

Are parts available?
 Reply

A  Answered on 6/6/2015 by InyoPools Product Specialist Joe S.

Hello Allen yes part are available at this link
 Reply


?     Asked on 6/21/2015by Linda nance

My bottom part of the sand filter split and they ordered me a new one with Game on it . Now that I have it working again . The top has a small crack and shoots out water. Can I order the top piece? I have $800.00 dollars already in this piece of junk and bought it in the mide of the summer. Thank you. My email is lindanance1105@yahoo.com
 Reply

A  Answered on 6/21/2015 by InyoPools Product Specialist Hector F.

Yes that lid is sold seperately. Click here to go to the lid's page.
 Reply


?     Asked on 7/19/2015by Jesse

the motor went out on it turns out the capacitor went out. are those sold separately?
 Reply

A  Answered on 7/19/2015 by InyoPools Product Specialist Hector F.

For this pump model we unfortunately do not carry the capacitors. The complete pump would need to be purchased.
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?     Asked on 8/6/2015by Luis Gonzalez

I need to know how much sand brings the warehouse , if you have marked the warehouse for filling sand
 Reply

A  Answered on 8/6/2015 by InyoPools Product Specialist Hector F.

We do not retail the filter sand.
 Reply


?     Asked on 5/30/2016by Fernando

How do I clean out the garbage that the filter collects when running? Its my first time using this filter. Thanks
 Reply

A  Answered on 5/30/2016 by InyoPools Product Specialist Patrick P.

Hi Fernando, Pages 18-21 of the Game SandPro Owner's Manual explains how to clean the filter.
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?     Asked on 5/24/2017by Pump part

can I buy the wet part of the pump? I don't need the motor just the plastic side that attaches to it. Mine has a crack in it.
 Reply

A  Answered on 5/24/2017 by InyoPools Product Specialist Hector F.

Unfortunately, we do not carry the wet end parts for those pumps.
 Reply


?     Asked on 6/18/2018by Inyo Visitor

Goodmorning. what is the compartment right below the to clear caps on thats on top of tank? the compartment thats next to where the sand is?
 Reply

A  Answered on 6/18/2018 by InyoPools Product Specialist Lennox H.

The Separator Plate - AT2008 divides the tank into two compartments, the Filtered Water Chamber and the Sand Filter Chamber. 
 Reply


?     Asked on 7/31/2020by Heather Wilson

Sand keeps coming back through after vacuum , backwash, and rinse, what is the solution for this
 Reply

A  Answered on 10/26/2020 by InyoPools Product Specialist Hector F.

Hi Heather, here is a guide that we put together called "Sand in Your Pool?" that should assist. 
 Reply