We have a 40 foot long by 20 foot wide above ground pool, would the 2 Wheel or the 4 Wheel Pool Cleaner work better than the other? The pool is about 4 1/2 ft deep. Does the 4 wheel come with 33 foot of hose too or longer? Can more house be ordered?
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For a pool under 6' deep we suggest the 2 wheel Pool Cleaner. The 4 wheel cleaner is for pools deeper than 6'. The 4 wheel cleaners come with 33' of hose and you may purchase additonal hoses for both here http://www.inyopools.com/Products/07501352028024.htm
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My pool is a 10,000 gal. deepest point is 6 feet do I need a 4 wheel pool cleaner or will a 2 wheeler be good enough?
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The 2 wheeled cleaner would be just fine since the gallons are perfect for that cleaner. Also, the max depth the cleaner is "best" for is 6 feet, so you are good for that as well. If you get lots of leaves might I suggest a leaf catcher that gets placed between two of the sections of hose. http://www.inyopools.com/Products/02201321001425.htm This would help keep the larger debris from clogging up the pump basket.
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What is the diameter of the hose? 1 1/2" or 2"? I couldn't find it in the description or manual, and I need to get a leaf filter/trap.
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Hello Terry - The hose is 1-1/2". We would recommend the Hayward W560 Leaf Canister for the The Pool Cleaner hose.
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Is the installation of the pool cleaner easy?
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Hello. I found this video that may help you out. The video is for a Limited Edition, but that is only for the color of the unit. All other aspects of the installation are the same.
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The unit (4 wheel) comes with all necessary hoses and attachments, correct? I won't need to get any additional parts or accessories to get it running?
thanks
Jim
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Jim, The cleaner comes with all the necessary hoses (33 ft.) and attachments.
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Does this model still need different tires to work properly in a Vinyl Liner In-Ground Pool?
It it does, is Hayward supplying them at no-charge now?
(I read somewhere that it's very expensive for the fiberglass/vinyl tires and no trade-in value for the gunite/concrete ones that it comes with)
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Tim, Hayward has advised that the tires that come with the cleaner are mainly designed for concrete/plaster/gunite but can be used on a vinyl pool however the 896584000-075 tire kit will work better for vinyl/fiberglass.
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My 4 wheel "The Pool Cleaner" went to work in July 2012 in 16k gallon pool the is 9 ft in the 30' long (diving pool). Recently the left wheel fell off. The screw actually broke away from the grooved setting. Is this repairable and if what parts would I need. Thanks!
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Hello Phil - According to our list of available parts, the wheel and the screw are replaceable. If a part of the body broke, the entire cleaner would need to be replaced.
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I'm assuming this can be plugged into my scimmer. What is the hose length? I have a 35ft pool so I would need about a 40ft hose.
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This cleaner comes with 33 feet of hose, so you'll have to purchase 2 more sections of hoses.
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I just found the answer to my last question. If the hose is only 33 ft long can I get an extension hose.
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I have a pebble tec pool and it's 7.5 feet deep at the deepest end and is 17,000 gallons I am done putting $'s into my navigator and am looking for a replacement. Should I go with the 2 or 4 wheel version??
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If your pool is more than 6ft deep, this model is what you need. It also comes with 33ft of hose.
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what about vynal liner pools?
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Hayward has advised us that the tires that come with the cleaner are mainly designed for concrete/plaster/gunite but can be used on a vinyl pool. However, the 896584000-075 tire kit will work better for vinyl/fiberglass.
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I have a pool with pop ups on the bottom. Will this work with the pop up system operating?
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Hi Mike, The In-floor cleaning system acts as your pool cleaner. No automatic suction cleaner will work properly in your pool because of those pop-ups. The only cleaner you'll be able to use is a robotic, manual suction vac head or a battery-powered vacuum.
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How much does the four-wheel model weigh? If I choose to buy one, can I pick it up directly in Santa Rosa?
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Jim, the 896584000-020 weighs about 20 pounds. And unfortunately we are an online retailer and would have to ship it to you.
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I have a free form pool, 24000 gallons with the deepest point 6'6" Will this pool cleaner work, and it will or will not go partially up the wall?
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Jim - This cleaner will work in a pool your size. It is not designed to climb all the way up the wall. It may climb 1/4 of the way up a wall.
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Which The Pool Cleaner 2 or 4 Wheel Cleaner should I use for a 19,000 gal pool?
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Jean, It all depends on your pool. Usually if your pool is deeper than 5ft and has steep transition from the deep to the shallow end, the 4 wheel would one will be better. If your pool doesn't meet these criteria then the 2 Wheel Cleaner would be the preferred one.
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Do you have the limited edition Gray at the same price?
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We have the limited edition dark 4-wheel cleaner but the price is $418.99.
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Our vinyl pool is 22,000 gallons. The deep end is 8ft and the shallow end is 4ft. We live in an area with lots of fine dust that ends up in the pool. Would the 4 wheel pool cleaner be right for us?
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Yes this cleaner should be good for your application as long as you have a strong enough pump and compatible filter considering the potential of a steep slope.
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Pool size is 16x32 - it is a "sports" pool where each end starts at 3.5ft goes to 4.5, the drops in center to 7 ft. It also has a 18 inch walk all the way around. Point is lots of curves and angles
Which do I need, do I need a canister?
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As long as you have sufficient suction and flow from your system it isn't actually about what you need but more of a preference. Either the 2 or 4 wheel model in theory will suffice. As far as a canister, the more debris then the larger canister you may want to use.
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I see this has a 1 year warranty. How do I get it repaired/replaced if there is a problem?
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Hello Pat - The warranty is taken care of by the manufacturer. All you have to do is call the manufacturer and provide your serial number. They will first try to troubleshoot the cleaner over the phone. If that doesn't work they will put you in touch with the closest warranty center.
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My pool is surfaced with fiberglass. I understand that the model I should get is 896584000-020V. Is this correct? Do you carry this model? Will the hoses fit my current canister, which is used with the Navigator?
I get a lot of leaves on occasion. Will it be able to handle these?
Thanks,
Diz
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There most definitely is a vinyl version. We only carry the standard 4 Wheel Pool Cleaner , but we do have the tires available for vinyl pools. They are part number 896584000-075 .The Hayward Tech said you would only have to replace the 2 front tires. The hose is standard, which will accommodate the canister used typically on Hayward cleaners. The cleaner does have a large vacuum hole and can handle large debris
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My pool has a steep incline leading from the deep (8ft deep) end (where the skimmers are located) to the shalow end (3ft deep). Will the Pool Cleaner clime the slooped wall from the deep end to the shalow end?
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Ray, Yes this 4 Wheeler cleaner will be able to make that transition from 8 to 3 feet.
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I currently own a 4 wheel pool cleaner that is 8 years old and need to purchase another. BUT I need to know if you are able to get different tires to go on it. When I purchased the first one it would not climb the walls. Our pool is fiberglass
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Hello Pam - We would recommend getting the tires for fiberglass/vinyl. Part number 896584000-075 would be the correct tires.
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In a fiberglass surfaced pool, what does the standard model do/not do compared with one equipped with the wheels made for fiberglass pools?
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I spoke to the Technical Help at Hayward ( 908-355-7995 ) and was told that the only difference is the tires. The standard tires may climb the walls, but if they do not there are tires available that will. They are part number 896584000-075 . The Hayward Tech said you would only have to replace the 2 front tires.
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How does the cleaner stand up to harsh conditions like those seen in Arizona?
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Hello, the Poolvergnuegen Pool Cleaner stands up very well against hot/sunny weather installations. The Pool Cleaner is probably most popular in sunny states like California, New Mexico and Arizona.
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I just bought the 4 wheel Pool Cleaner from you. It continues to get hung up on the main drain. What can be done to correct this?
Thanks,
Diz
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Diz, You can try reducing the suction to the main drain giving the cleaner more power.
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I have a vinyl pool so I will need to buy the front tire kit for fiber glass pools? There is no way to designate which tires a new model should come with? Will I need a leaf canister if I have a lot of trees in my yard?
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Yes this is correct about needing to purchase the front tire kit for fiberglass pools, unfortunately at this time you cannot change out the tires at the time of purchasing the new cleaner. If you get a lot of leaves then I would suggest a leaf canister, you could always add this after the fact if you want to see how the cleaner works without a leaf cansiter.
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I have a 2 wheel version. It often gets hung up on the steps and won't free itself. In addition, I recently put weights on the vacuum hose to keep them on the bottom. Now the unit gets stuck on the submerged hose as well. Would new tires or the 4 wheel version fix this?
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Clark - It's not clear why you submerged the hose. It's designed to float on the top out of the way of the cleaner. The 4-wheel cleaner is designed to pull a longer hose in larger pools so it has more pull power and may not get struck on the steps as easily. If you have a smaller pool and the cleaner tires are worn smooth, you might solve you problem by replacing the tires.
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I currently have a Creepy and the pebble-tek finish on the pool wears the contact surfaces of the machine out twice a year. Is there any history of the pool cleaner receiving excessive wear due to the rough pebble tek?
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Hi Bruce, I have not heard of this issue in this cleaner. The ware coulb ne from yes the surface of the cove of the pool depending on degree at which it is.
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Does this cleaner come with the different size suction mouths, in case it isn't climbing the sides properly?
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Hi Paula, No this cleaner does not have different size suction mouths. It's performance in climbing the wall is controlled by increasing or decreasing the water flow to the suction port or skimmer, generally through a diverter valve.
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We purchased the 2-wheel in error and are returning it. We have an older (30 year old) pool which is likely a pressure type - we were told the 4-wheel would handle that but those models are all suction types. Any ideas?
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Actually there is a Pressure version of the Pool Cleaner 4 Wheel. Please click here for the Pool Cleaner 4 Wheel Pressure.
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I purchased a pool cleaner a couple of months ago and it works great but I still like to vacuum my pool and spa once a month. The hose for the pool sweep is smaller in diameter than my vacuum head. Is there an adapter I need to buy or how can I vacuum my pool?
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We have had our two wheel cleaner for 6 years. Worked great! This year it will hardly turn or move from one spot. Also where do we find the tire markers? Any suggestion on what the problem might be. Any service centers in st Charles Mo. We miss our pool cleaner!
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Mike, If you have not service the cleaner in the past you may need to do so. You can called Poolvergnuegen which is now owned by Hayward at (707) 566-0400 to find a service center in your area or for technical support.
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Will this model work in a fiberglass lined fairly deep concrete pool ?
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Hello Susan, we would suggest purchasing the vinyl/fiberglass tire kit (part number: 896584000-075) for your application
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I have a cement pool that has just been painted with glossy epoxy. Is this model the right selection?
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Are the wheels adjustable? I have a 4 wheel version and miy sweep gets stuck on bottom drains
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Hi Dave, The wheels od the The Pool Cleaner 4 Wheel Cleaner is not adjustable. You can increase the suction to the cleaner to give it more power to try to go over the main drain if it's low enough. Instruction are found in the The Pool Cleaner Owner's Manual.
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you told me with a 12' deep pool I would need to weight the cleaner. does it come with weights?
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Hi Barbara, You may need weights but the cleaner does not come with weights. I would recommend calling the manufacture at (707) 566-0400 to find out if any additional items is required for this unit for use in your 12ft deep pool.
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What does The Pool Cleaner come with?
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Hi Dennis. For a complete description of parts and uses please follow this link to the manufacturer's page. Click on "Manual" pdf and you'll see the parts list. Thank you.
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I have 31 year old a 50' long, 46000 gal. in ground gunite pool. Will my kreepy krauly hose work with the 33' feet of hose that comes with the Pool Cleaner 4 wheel cleaner?
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Hi, The hose for your Kreepy Krauly Cleaner would work with the The Pool Cleaner 4 Wheel Cleaner as along as their sectioned.
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Good day,
Why does it get to the top sometimes make a horrible noise ... Is the water level not high enough?
Thank you
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Hi, It could be that the suction is too much. I would try dialing back the suction level.
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I just upgraded my pool pump to the Hayward SP3400VSP. I have a kidney shaped pool 32' x 15' with 2 floor drains. The pool is 3 ft at the shallow end 9 ft at the deep end where the drains are. At what speed should I run the 4 Wheel Cleaner?
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Hi Ralph, According to the Hayward EcoStar Sales Brochure 2500 RPM would be the starting range. However you can reduce or increase the RPM depending on the cleaner's performance.
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i have a pool cleaner of yours , it was working fine when I left on vacation , someone removed it from the pool while I was gone , now when its in the pool it tips over on its side all the time , I think the floaters were moved , is there a special place they are to be placed , or what is the problem
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Hi Mike, The Pool Cleaner Manual does have instructions to help troubleshoot the issue that you're having with your unit. After making adjustment you're still experencing the same problem I would recommend contacting the manufacture at 707.566.0400. >The Pool Cleaner Manual<
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we have a free form pool with pebble tech coating it is 50'x48'x38' 30' across. with two skimmers one in the middle. my pump runs from 1000 RPM To 4000 RPM
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Hi Don, The Hayward/Poolvergnuegen Tech I spoke to stated that this unit will work in your pool, however additional hoses and floats will be needed. Please review page 4 of the The Pool Cleaner Owner's Manual installation instructions if you have any further questions you can contact Hayward/Poolvergnuegen at (707) 566-0400.
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Can I leave this in the pool year round? My timer is set everyday for two hours utilizing the side suction and there is no way I can remove and re-attach this cleaner everyday. Thank you.
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Yes you can leave this cleaner in all year but you must keep in mind that between the chemicals in the water and wear/tear that it would be recommended to inspect the cleaner periodically.
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I have high drain covers. I have tried a 2 wheel suction cleaner. this get stuck on top of the drain covers. Will the 4 wheel drive work for me?
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Hi Steve, The 4 Wheel Cleaner does offer better traction however can guarantee that it will not get stuck.
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We have a 50ft aboveground lap pool, would you recommend using the 4 wheel version because of the length of the pool, or the 2 wheel because it is shallow?
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Hello Alexandra, I would recommend the 4 Wheel Cleaner. The cleaner comes with 33 feet of hose. Depending on where your vacuum connection point in your pool is, you may need additional lengths of hose and weights.
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Does this pool cleaner model works on vinyl liners and climb walls to clean?
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Hello Tom, Yes, this pool cleaner will work on vinyl pools. The Pool Cleaner does a good job on the walls as it will go up about half way on the pool wall.
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My pool guy mentioned "The Pool Sweep" 4 wheel, is this the same?
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Hi, This is the cleaner that your pool guy is referring to, but just to be sure I would double check with him before purchasing this unit.
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What is included when The Pool Cleaner is purchased, i.e. hose, leaf filter, etc?
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Hello- The Pool Cleaner 4 Wheel Cleaner 896584000-020 comes with a regulator valve and water gate, hose cone, 11 sections of hose , 1 lead hose and 2 snap on floats.
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I have a 16 x 32 above ground pool that has a bumpy / ridge vinyl liner.
What would be the best cleaner to use. Suction cleaners just get stuck in the same place.
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Hi Ken, You do not have many options with a bumpy / ridge vinyl liner, I would recommend the Polaris Turbo Turtle Pool Cleaner in your situation.
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My 2 Wheel Pool Cleaner that I purchased from you a few years ago has started to climb out of the water. Websites say the wheels should be replaced and I have seen sites that sell a rebuild kit for the Pool Cleaner. Do you sell a rebuild kit for this system that I could purchase, and if so how much would it cost?
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Hi JT,We also offer a 2 wheel tune up kit for The Pool Cleaner. You can also see a diagram of all the parts we carry here.
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will this cleaner work on an all tile pool or are there optional tires needed for tile pool applications ?
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Paul- The 896584000-020 The Pool Cleaner 4 Wheel Cleaner will work on a tile pool, if it has trouble climbing you can buy the tile wheels for this cleaner Solid Tires, For Tile Pool, (set Of 2) Part # 3248-32.
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does this come with valve and hoses?
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Strick, Yes it does. You can view what comes with the cleaner on page 3 of the owner's manual: http://www.inyopools.com/manuals/999/PoolCleanerSUCTION.pdf
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How can I purchase an extra length of hose and what is the cost?
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Hi Jerry, Here you can purchase an Extra Length of Hose for the Jacuzzi 4 Wheel Cleaner the cost is $21.99
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What all is included? hose? wall fitting? net? etc..
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Hi Bob, This unit includes (1) Cleaner Head, (12) Hoses. (1) Regulator Valve, (1) Water Gate, (1) Hose Cone Adapter and (2) Hose Float. You can also see the complete list on page 3 of the The Pool Cleaner Owner's Manual.
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I have an older 4 wheel version. It worked great until a couple of months ago. It will no longer move but it does still rotate in place. Any thoughts on what parts I need or is it time for a new one?
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If you haven't changed the bearings in a while those might have gone bad. Otherwise, some of the gears may need replaced as well. I would recommend taking it to a locate pool store to find out which parts you're needing to replace.
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Do you sell the leaf bag for this?
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Hi Brenda, If you are using the Pressure Side Pool Cleaner that has a bag on top of the cleaner then you will need this Pool Cleaner Pressure Side Bag if you are using the Suction Side Pool Cleaner which uses a leaf canister and bag that goes between two sections of hose then you will require this Pool Cleaner Suction Side Leaf Canister.
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How much are replacement treads? How often do they need to be replaced?
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Michael, You can view parts and pricing here: http://www.inyopools.com/pool_parts_poolvergnuegen.aspx The wheels should be replaced when they become worn.
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What is the difference between the 2 wheel and 4 wheel cleaner?
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It all depends on your pool. Usually if your pool is deeper than 5ft and has steep transition from the deep to the shallow end, the 4 wheel would one will be better. If your pool doesn't meet these criteria then the 2 Wheel Cleaner would be the preferred one.
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Can this cleaner be used on vinyl liners
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Hi Tommy, This cleaner can be used in a vinyl liner pool, the tires are all purpose but in some cases, you may need the Vinyl Tires (896584000-075).
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What comes with the 4 wheel cleaner as far as hose and attachments? What is the price for a leaf filter to go with it?
Thanks
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when we bought our house they had the poolcleaner x2 in it and it dig a good job but was worn out so i desided to replace it and beings how my pool was close to 8 feet at the deap end though its only for about 5 feet . so you guys recamended an all your posts to go with the 4 wheel one . so i have a issue i guess because of the curve in my pool it will not clime the wall the tires just sit there and spin until it changes direction . is there a way to correct this . the wheels spinning about 11.
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Hi, You will need to increase the suction to the cleaner to give it more power to climb the walls. Also, what type of surface do you have on your pool, you can purchase special tires that can provide better traction.
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I recently installed a Pentair Rebel in a Pentair pool. It consistently gets stuck on the main drains. The drain covers lift it up and its drive wheels can't reach the bottom surface. How does your four wheel device prevent this from happening...?
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Hi Duffy, The 4 Wheel Cleaner will offer more traction that will allow it not to get stuck on the main drain.
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How much is the two wheel cleaner?
does it come with a hose? How long?
Price?
Glenn
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Hi Glenn. The Pool Cleaner 2 Wheel Cleaner - 896584000-013 is currently priced at $324.99 and it comes with 32' of hose.
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What is included with the 1 year warranty? Is the buyer responsible for the shipping costs if unit/parts need to be sent back?
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The complete Warranty is explained in detail in the Owners Manual (pg. 14) and if you have additional questions, feel free to contact the manufacturer at 707-566-0400.
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You answered one customer by saying the cleaner would work under a cover but did not recommend daily use. Why? What is the issue? I have a cover. Thanks, Gary
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Hello Gary, the cleaner could get caught up on steps sometimes and depending on having a cover we just recommend taking off your cover so there is no interference with the hose/cover.
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What is your return policy? And second If 4 wills cleaner will need a repair in warranty period, where can I go for repairs (Maybe Leslie's ), or I need to send it to company?
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Our return policy is 30 day after purchase and unused, so if it arrives damaged or something, give us a call and we'll exchange it for you. As far as if it happens to break down while still under warranty, we would be able to help you with getting the replacement part under warranty through the manufacturer, but yes, you would have to take it to a pool store to get it repaired. Either that or you would be able to sent it to the manufacturer where they would repair it and send it back.
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ihave pool cleaner 4wheel in my cart. My neighbor has one but his has a leaf &debris catcher attachment before you hit suction side(keeps debris from getting in filter) i dont see that attachment on your site
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Are old pool cleaner had a leaf bag. It look about same. Do you make the four wheel pool cleaner with a bag.
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Hi, Phillip. The suction side model 4 Wheel Pool Cleaner does not have or includes a leaf bag but the pressure side 4 Wheel Pool Cleaner Pressure (896584000-037)
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Hi...where would I get this item repaired should it need parts? I have big box pool supply stores in my area as well as mom & pop pool stores. Will they be able to sell me replacement parts and install them...also will they be able to honor warranty work?
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They probably will not honor the warranty unless you purchased the cleaner from them, but for that cleaner they should have the parts for it and should have the tools to replace the parts if they are a credible pool store.
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I have a 4 wheel cleaner that constantly gets stuck in the south corner of the pool. When I pull it away and walk the cleaner to the deep end it goes right back to the corner of the pool. I have a pool service and they don't know why this happens. The cleaner is 3 years old. Can you help
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Carolyn, That particular cleaner has a lot of working parts. The most common parts to replace are the wheels, flaps and bearing drives. Here is a link to replacement parts.Poolvergnuegen Suction Cleaner 2X & 4X Parts . I would recommend taking it to your local pool store and have a professional take a look at it to see what it needs.
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Just received the Hayward Poolvergnuegen 896584000 (4 wheel gray) and was more than disappointed that it does now climb the sides of my PebbleTec pool. RPMs are 14 (counted 14 wheel revolutions using a countdown timer) and tried all 3 throat attachments - hoping the large opening (installed in the correct direction) would have solved the issue. Even cranked up pool suction but still no joy - just spins on the base of the curve to climb the wall. Any suggestions?
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Hi, John. I know that you also tried increasing the suction but you will have to do it in intervals. Too much suction can also prevent the cleaner from climbing the walls. Also, you can try positioning the floats closer to the cleaner. If that doesn't work the issue could be the pool curve.
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Would the Poolvergnuegen PoolCleaner 4-Wheel Suction Side Cleaner work on a fiberglass pool?
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Hi, Tim. The Pool Cleaner 4 Wheel Cleaner will work in a pool that has a fiberglass surface with the addition to the Vinyl/ Fiberglass Tire Kit - 896584000-075.
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My Hayward Max Flow II swim pool pump vibrates, it is about six years old. What kind of maintenance does it need?
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Hi, Barbara. Your pump is vibrating because it's not getting adequate water flow. Make sure that your skimmer is not clogged and or your diverter valves are opened provided sufficient water flow.
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Does this cleaner work well in a fiberglass pool?
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Hello Michael- The Pool Cleaner 4 Wheel Cleaner - 896584000-020 will work as long as you get the FRONT TIRE KIT - Jacuzzi Tracker -2X & 4X (2 IN A KIT, BLUE) (896584000-075).
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About the Pool Cleaner or Poolvergnuegen 4 Wheel:
Can the cleaner remain in the pool while we are swimming?
I read on https://www.hayward-pool.com/images/pdf/manuals/aquanaut-200-400.pdf "DO NOT swim with cleaner" in SAFETY FACTS.
Does this mean it must be removed every time we swim?
Also wondering how sturdy the pool is.
If something falls in the pool, will it destroy the cleaner?
Wondering what it can do and what to watch out for.
Thanks for your help, DS
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Yes, I would not recommend swimming with the cleaner in the pool. It is not harmful, just inconvenient for both you and the cleaner.
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If designated for larger pools, how's only 32 feet of hos sufficient? Standard pool length is 30 feet; at a depth of only six feet, 32 feet would have to be completely stretched out, which will not happen. 38 feet of hose should be standard length to accompany the unit.
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Hi, Herach. This unit comes with approximately 40 ft. of hose not 32 like the 2 Wheel model.
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have the 4 wheel model built in pool 18x36 does not go up the sloops and never makes it to the low end
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Hello, you might try checking your hose to see if it is all going towards one direction, I would lay your hose out in the sun for a little bit and then reconnect to see if this is better. It also depends on the skimmer location, if it isn't in the middle and on one side more than the other than that could also be the problem.
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I have an in ground fiberglass pool 20x40. The tires that came with The Poolcleaner have the hump for concrete pools but work very well in my Pool. Will these tires damage my Pool if I just keep using them?
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Hi John, No you would have no problem with those tires on a fiberglass pool.
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how well does this cleaner lift leaves. I have a tree that hangs over the pool. In the fall and spring a lot of leaves fall. The hole looks small does it have a diafram
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Hello, While this cleaner can pick up leaves and debris, it is not recommended if your pool has a lot of leaves. If your pool has a lot of leaves, we recommend manually vacuuming the pool or using a leaf bagger. This cleaner does not have a diaphragm.
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My pool is 82 feet long and six feet deep in the middle. How much hose do I need?
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Hi. It depends on where the suction port is located. Page 4 of The Pool Cleaner Owner's Manual will explain how to determine the appropriate hose length.
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the wheel fell off the back of the machine. there seems to be a small plastic piece covering the bearings that is missing. where can i buy that part?
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Hi, Here you may find all the Replacement Parts for the 4 Wheel Pool Cleaner you may order any of those parts directly through that link.
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Occasionally the cleaner gets hung up on our drain. It appears that the diameter of the drain is the same size as the distance between our wheels. Is there a fix or accessory for this?
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Do you sell the replacement hose for The Pool Cleaner?
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Hello, the only hose we carry for this unit is the leader hose.
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If we add additional hose length (beyond the 40 ft.) for the 4 wheel model will it effect the performance?
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It could potentially create tangling so you really only want enough house to reach the ends of the pool or maybe even slightly shorter. Weekly brushing down the walls and steps of the pool will help move that dirt or debris to the better areas for the cleaner to reach.
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I have this model. It is four years old. It no longer moves forward, but it does periodically change direction. I checked everything in the troubleshooting checklist. Everything checks out OK. I also replaced the front tires.
It looks like the small gear on the driveshaft is not engaging the internal gear on the large wheel (that is, it is slipping). Could this be the result of wear? Is four years a reasonable lifetime, or should I expect longer?
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Hi, John. Yes, if one of the gears is not engaging then that will prevent the cleaner form not moving. The suction spins the turbine which spins the other gears causing the wheel to move forward and maneuver around the pool.
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You didn't answer this question fully. Please do.
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Does this climb walls? Does it help with algae? ty. I cant find a pool man and Im doing it alone
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If the pool system has enough suction on the pump then the cleaner may go up the walls but it is always recommended to brush all the pool walls and steps weekly to remove algae and dirt allowing the filter and cleaner to remove it. A cleaner will not actually rid the algae.
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Hello. My pool man has recommended your product but, before I make a decision my questions are. How well does the PoolCleaner 4 clean up silt and does it pick up pine needles? My current cleaner does not get all the silt off the bottom of the deep end of my pool. Thanks.
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So this cleaner will do a good job with silt and some needles but the problem with pine needles with any cleaner is the tendency to clog the cleaners due to their length.
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What is difference between the pool cleaner two and four beside the number of wheels?
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Hi. The additional two wheels are the difference between the model. The 4-Wheel model is used in pool deeper than 6', has more obstacles and free formed pools.
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my pool sweep does not move, how do i fix it?
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Hi. You can use The Pool Cleaner Owner's Manual to troubleshoot your cleaner to find out why it's not moving.
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My pool sweep falls on it's side and won't work properly until I manually get it upright.
what can I do
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Good day, here is the user manual to review page 10 will have a troubleshooting section for this issue.
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How do you program a 4 wheeled pool cleaner
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Hi. This unit does not require any programming, review The Pool Cleaner Owner's Manual for installation requirements and instructions.
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I can't get my 4 wheel pool cleaner to work. It won't go 11 to 13 rpms. I have tried running my pool pump at 1400, 2200, 3000 and it doesn't make a difference. It doesn't travel very much and I can tell no difference in the cleaning. Hayward sent me some videos but The Pool Cleaner is not on their list. I am really not happy!
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Hi, Shar. Take these steps to increase the suction to the vac line, adjust the valve, increase the RPM, clean the main filter and or change the Throat.
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We are building a pool that is 40' long, 11' wide and the depth runs from 3 1/2' - 4 1/2' deep. I'm looking at The Pool Cleaner and don't know if we need the 2-wheel or 4-wheel version. What is your suggestion? Our pool is rectangular.
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Hi Camille, The 4-Wheel model is used in pool deeper than 6' so we suggest The 2 Wheel Pool Cleaner for a pool with your dimensions.
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Does the Pool Cleaner 4 come with a hose and leaf canister?
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Hi Charles, this cleaner comes with the hoses but the leaf canisters are sold separately.
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Does this cleaner work well with vinyl pools and does it connects to the skimmer.
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Hi, Tim. The Pool Cleaner 4 Wheel Cleaner will work in a pool that has a vinyl surface with the addition to the Vinyl/ Fiberglass Tire Kit - 896584000-075.
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I am interested in purchasing the 4 wheel Poolvergnuegan Suction
Cleaner (item #w3pvs40jst). Is there a rebate available for this
product? Thanks
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Hi Larry, these cleaners currently does not have any rebate offers. Once or twice a year the manufacturer usually updates their cleaner rebate offers that you can view on their websites.
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Is the Pentair Rebel suction-side ingrown pool cleaner still available
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Thank you for contacting Inyo Pools, We carry the Pool Cleaner Models The Pool Cleaner 4 Wheel Cleaner - W3PVS40JST and The Pool Cleaner 2 Wheel Cleaner - 896584000-013
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