?     Asked on 6/19/2012by Guest

What are the rise on these steps?
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A  Answered on 6/19/2012 by InyoPools Product Specialist Patrick P.

The rise on these steps are roughly 11 inches per step.
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?     Asked on 10/3/2012by Guest

It states weight is needed to ensure the Wide Mighty Step is secure. Can you please explain what is recommended and how it is attached?
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A  Answered on 10/3/2012 by InyoPools Product Specialist Patrick P.

You would add sand through openings in the ladder. You can take a look at the owner's manual for more in depth explanation of the assembly.
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?     Asked on 10/3/2012by Guest

Have a vinyl pool liner. Need steps for mom to get in and out of pool. Does this item include a pad? Do I have to attach or is it used with sand?
 Reply

A  Answered on 10/3/2012 by InyoPools Product Specialist Patrick P.

The step pad is sold separately. There are brackets to attach to the deck or top rail of the pool and the step also requires weight to hold it in place (typically sand or pea gravel depending on the manufacturer's instructions).
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?     Asked on 5/5/2018by Inyo Visitor

How are they attached to pool
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A  Answered on 5/5/2018 by InyoPools Product Specialist Lennox H.

Hi. For the answer to your question, reference the Mighty Step Installation Instructions
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?     Asked on 6/25/2018by Erin Gambino-Russo

If we purchased the additional weights, is it still necessary to put sand in the steps? We didn't do that & the steps keep tilting up & falling apart. Risers are falling out & the 2 bottom base pieces keep falling off.
 Reply

A  Answered on 7/6/2018 by InyoPools Product Specialist Lennox H.

Hi, Erin. If you use the Step Weights - AC70033, you won't have to put sand in the Side Panel. 
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?     Asked on 3/15/2019by Inyo Visitor

The pool is taller than the deck that the ladder has to be attached to so we are using a platform How wide does that platform need to be? 32" or 34" ?
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A  Answered on 3/21/2019 by InyoPools Product Specialist Lennox H.

Hi. The platform will have to be 34" or larger. 
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?     Asked on 5/27/2019by Tracy Colavito

Installed as directed and purchased side weights. Steps keep floating up
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A  Answered on 10/10/2019 by InyoPools Product Specialist Michelle B.

Hello, Can you please send a picture of how to installed this to upload@inyopools?
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?     Asked on 6/26/2019by Inyo Visitor

Do you sell an additional step for the top of the pool

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A  Answered on 6/27/2019 by InyoPools Product Specialist Lennox H.

Hi. There is not a top step available for this step.
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?     Asked on 7/14/2019by Debbie

my pool is 45" height where i want to install them. Will these steps work
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A  Answered on 7/14/2019 by InyoPools Product Specialist Lennox H.

Hi, Debbie. Yes, this step will work. 
 Reply