?     Asked on 12/31/2018by MICHAEL MALCOM

This looks like a suction cleaner which I don't want is it?
 Reply

A  Answered on 1/2/2019 by InyoPools Product Specialist Kevin G.

Hello, this unit is a suction cleaner. Our pressure cleaners can be found here, and our robotic cleaners can be found here
 Reply


?     Asked on 1/2/2019by R

WILL IT WORK ON INGROUND VINYL POOL
 Reply

A  Answered on 1/2/2019 by InyoPools Product Specialist Kevin G.

Hello, we do not recommend using this product on a vinyl pool.
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  • Commented on 4/16/2019 by Product Owner

    Why? The specs list is as being OK for vinyl. I have an above ground, knockdown, vinyl pool with rounded corners (Splash brand) that's up all the time. I've used an Aquabug for years. Thanks.
     Reply

    • Commented on 4/16/2019 by InyoPools Product Specialist Patrick P.

      Hi Dave, we are sorry but our initial reply was inaccurate, the R2 will work on a vinyl pool.
       Reply

      • Commented on 4/30/2019 by Product Owner

        Is there a reason this won't work in an Above Ground Pool if it has cove rounded edges and a 30 mil liner?
         Reply

        • Commented on 4/30/2019 by InyoPools Product Specialist Patrick P.

          Hi Steve, this will work on an above ground pool just fine.
           Reply


?     Asked on 4/16/2019by Miguel Angel Maldonado ??????

What are the difference between suction, pressure and robot cleaners?
 Reply

A  Answered on 4/16/2019 by InyoPools Product Specialist Lennox H.

Hi, Miguel. You can reference our Which Type of Automatic Cleaner Should I Use? Blog which outlines the differences
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?     Asked on 4/16/2019by deborah J fontenot

How much does it weigh, and the deminsions please
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A  Answered on 4/16/2019 by InyoPools Product Specialist Michelle B.

Hello, The dimensions of this unit are 11 1/2inchx 7 3/4th and the weight is 15lbs.
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?     Asked on 4/16/2019by Inyo Visitor

1.) Is the hose that comes with it all in lengths or all in one piece. 2.) Can the regular hose we use for our manual cleaning be used? 3.) Does the discharge go into the filter or is it self contained?
 Reply

A  Answered on 4/16/2019 by InyoPools Product Specialist Patrick P.

Hi Francis, The hose that comes with the R2 cleaner comes in 4' sections. The regular hose for manual cleaning cannot be used with this cleaner. The dirt and debris which is sucked up by the cleaner goes back to your pool pump basket and the smaller debris would go to your pool filter.
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?     Asked on 4/16/2019by Ronnie

I have an above ground pool. Round 21 feet wide 48 inches deep. Will this item work to clean my pool?

 Reply

A  Answered on 4/16/2019 by InyoPools Product Specialist Michelle B.

Hello, Yes, this vacuum would be a good option for your pool.
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?     Asked on 4/16/2019by Inyo Visitor

I don't have a dedicated cleaning port, can this connect into the skimmer?
 Reply

A  Answered on 4/16/2019 by InyoPools Product Specialist Patrick P.

Yes this cleaner can hook up directly to the skimmer with no problem.
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?     Asked on 4/22/2019by Inyo Visitor

how much do it weigh
 Reply

A  Answered on 4/22/2019 by InyoPools Product Specialist Michelle B.

Hello, This unit will weigh 15lbs.
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?     Asked on 4/23/2019by Inyo Visitor

How much larger is the throat on this cleaner vs. the The Pool Cleaner 4 Wheel Cleaner?
 Reply

A  Answered on 4/26/2019 by InyoPools Product Specialist Patrick P.

We have measured both The Pool Cleaner 4 Wheel 4X Cleaner and the PureLine R2 Cleaner and the opening/throat at the bottom of the cleaner where the debris is sucked up is pretty much identical in size. The opening is a rectangular shape and measures approximately 1 1/5" (1.18") x 55/64" (.86").
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?     Asked on 4/29/2019by Daniel A Determan

So if the hose is plugged into the suction line then I would have to attach and detach the hose each time I would run it to clean, Is that correct. I've never had a cleaner so I'm not familiar with how they work.
 Reply

A  Answered on 4/29/2019 by InyoPools Product Specialist Patrick P.

Hi Daniel, Thanks for the question! We have customers who leave the cleaner in the pool all the time and others who take it out after ever cleaning. For longevity sake, it is best to remove the cleaner when not using it. However, the hose will stay in the suction port even when the pump is off.
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?     Asked on 4/29/2019by Giovanna

What is the difference between the pressure cleaner, suction cleaner and the robotic cleaner?
 Reply

A  Answered on 4/29/2019 by InyoPools Product Specialist Patrick P.

Hi Giovanna, please take a look at this Video on the difference between pressure cleaners, suction cleaners and robotic cleaners This video should answer your question in detail.
 Reply


?     Asked on 4/29/2019by Faith

I have a $600 Dolphin that picks up big debris like leaves. But it does not get the service dust and small particles a vacuum picks up. Is this machine made for bigger debris? I am looking for something that gets the tiniest of debris as I already have the dolphin...
 Reply

A  Answered on 4/29/2019 by InyoPools Product Specialist Lennox H.

Hi, Faith. This unit can be used to pick up smaller particles. However, the suction power of your system will determine how well the unit performs. 
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?     Asked on 4/30/2019by Naoyasu Iino

I wonder if you have a video demo for this model.
 Reply

A  Answered on 5/1/2019 by InyoPools Product Specialist Lennox H.

Hi, Naoyasu. We do not have a demo video of this unit at this time.
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?     Asked on 5/1/2019by ron

Will this clean the fine dust particles from pool floor
 Reply

A  Answered on 5/1/2019 by InyoPools Product Specialist Lennox H.

Hi, Ron. This unit does have the capability to clean up fine particles, however, if you main filter or pre-filter is unable to capture the fine particles it will recirculate back into the pool. 
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?     Asked on 5/6/2019by Steve

What is the warranty on this item? Does it have replacement parts?
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A  Answered on 5/7/2019 by InyoPools Product Specialist Patrick P.

Hi Steve, this cleaner has a 1-year warranty and yes replacement parts are available.
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?     Asked on 5/10/2019by don

what shipping service do you use - UPS, Fedx, USPS?
 Reply

A  Answered on 5/10/2019 by InyoPools Product Specialist Michelle B.

Hello, We use UPS.
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?     Asked on 5/10/2019by Sam

Does this cleaner work better than the 4-wheel 4x cleaner?
 Reply

A  Answered on 5/10/2019 by InyoPools Product Specialist Michelle B.

Hello, The 4 wheel will cleaner will work better because it is a larger vacuum.
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?     Asked on 5/30/2019by some dude

Does this get stuck by the steps ? Does it pick up leave (whole leaves) that have sunk to the bottom ? How many years does this last leaving it in the pool and running it every day, all year round ? Thanks if you can help
 Reply

A  Answered on 10/10/2019 by InyoPools Product Specialist Steve M.

Yes, in my experience with the PureLine PureLine R2 Automatic Pool Cleaner it will get stuck by the steps. But, so will about 90% of the cleaners on the market currently, unfortunately. It will pick up the larger debris like the whole leaves in your pool. We can not answer the last question, as the life of these cleaners is a function of how hard they are working and the pool water chemistry.
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?     Asked on 6/2/2019by Augie

Have in ground pool,and using barracuda MX8 Elite....Can I use your PL1804? Also heard this is a discontinued model and replacement parts are no available.How many hoses come with the unit and does it have a warranty?
 Reply

A  Answered on 6/2/2019 by InyoPools Product Specialist Patrick P.

Yes the PL1804 would be a great replacement for the Barracuda MX8. This cleaner is not discontinued and parts are available. The R2 comes with 40' of hose which is 12 1 meter hoses.
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?     Asked on 6/5/2019by John

I was not able to find this product listed in the manufacturer's web site www.purelinepool.com nor replacement parts for it on your website. As of June 2019, has this product been discontinued?
 Reply

A  Answered on 6/6/2019 by InyoPools Product Specialist Patrick P.

Hi John, This cleaner has not been discontinued, it's a brand new model that just recently came out on the market and has yet to be put up on the manufacturer's website. We will be putting the replacement parts up on our website shortly.
 Reply


?     Asked on 6/10/2019by brian

My current suction cleaner gets jammed by acorns that fall into the pool. Will this cleaner have the same problem?
 Reply

A  Answered on 6/12/2019 by InyoPools Product Specialist Matt S.

Generally, it depends on the size of the acorn. For larger debris like acorns, pressure side cleaners would be the best choice.
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?     Asked on 7/4/2019by Gilbert Maldonado

My Baracuda gets stuck on the drain cover at the bottom of the pool as well as the corners of the pool. When the Baracuda comes to the drain cover or a corner and attempts to bridge it, it loses it's suction because of the gap formed by the cover and corners and stops, staying there until I pull it off. Will the PureLine R2 Automatic Pool Cleaner correct this problem?
 Reply

A  Answered on 9/27/2019 by InyoPools Product Specialist Michelle B.

Hello, Yes, the R2 cleaner will not caught up a drain cover or corners.
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?     Asked on 8/5/2019by Marsan

Never owned an automatic pool cleaner. What’s the motive force, in other words how does it move around, battery?
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A  Answered on 8/5/2019 by InyoPools Product Specialist Lennox H.

Hi, Marsan. This unit is operated by the suction created by the pools pump and filter through. 
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?     Asked on 8/6/2019by Inyo Visitor

is this good for above ground pools
 Reply

A  Answered on 8/6/2019 by InyoPools Product Specialist Michelle B.

Hello, This vacuum is meant for inground pools only.
 Reply


?     Asked on 8/27/2019by bryan kelly

Is the 1.5hp PL1611 pump enough to run this on 1.5" pipe?
 Reply

A  Answered on 9/12/2019 by InyoPools Product Specialist Michelle B.

Hello, The PL1611 will be efficient to run the PL1804 vacuum.
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?     Asked on 9/6/2019by Mary Ann

Will this suction cleaner handle steps?
 Reply

A  Answered on 9/6/2019 by InyoPools Product Specialist Lennox H.

Hi, Mary Ann. This cleaner will have trouble maneuvering around steps.
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?     Asked on 9/8/2019by Mary Ann

Do you carry the Poolvergnuegen PV896584000020 Hayward 896584000-020 The Pool Cleaner Automatic Suctio, 13 by 41 Oblong, White
 Reply

A  Answered on 9/12/2019 by InyoPools Product Specialist Michelle B.

Hello,Unfortunately, we would not carry that vacuum on our website.
 Reply


?     Asked on 9/8/2019by Mary Ann

Do you carry either of these Hayward cleaners? Poolvergnuegen PV896584000020 Hayward 896584000-020 The Pool Cleaner Automatic Suctio, 13 by 41 Oblong, WhiteHayward W3PHS41CST Pool Cleaner, 400, Blue Hayward W3PHS41CST Pool Cleaner, 400, Blue
 Reply

A  Answered on 9/20/2019 by InyoPools Product Specialist Jessica C.

Hi, Mary Ann. Unfortunately the The Pool Cleaner 4 Wheel Cleaner - 896584000-020 is no longer available as well as the White Hayward W3PHS41CST Pool Cleaner. We apologize for this inconvenience. 
 Reply


?     Asked on 10/3/2019by Kerry R Hardy

I bought this cleaner back in the summer. It will run for a little while then just stop for no apparent reason. I have attached a pic of it just sitting on the bottom. The wheels stop and there is no green flashing light. If I pic it up, it will start running again. I would like a cleaner that I did not have to check on every 15 minutes. This is just a rectangular vinyl pool. Any suggestions would be helpful.

 Reply

A  Answered on 10/6/2019 by InyoPools Product Specialist Lennox H.

Hi, Kerry. This issue can be resolved by increasing the suction to the cleaner. 
 Reply

  • Commented on 1/13/2020 by Product Owner

    Nope, that does not help. This product has never worked. it will run about a foot and then stop.
     Reply


?     Asked on 12/14/2019by coleman

buy the r-2 or the the pool cleaner. which is better / or the same power?
 Reply

A  Answered on 12/16/2019 by InyoPools Product Specialist Lennox H.

Hi, Coleman. This R2 cleaner is just as good as The 2-Wheel Cleaner for less. 
 Reply


?     Asked on 1/29/2022by Timothy Rose

What can i do if the hose keeps getting twisted?
 Reply

A  Answered on 1/29/2022 by InyoPools Product Specialist Rich N.

Hi Timothy.  Be sure the hose is the correct length for your pool per the owner's manual and be sure to store the hose in straight sections and not coil it up when it is not in use.  Excessive hose length, storing the hose coiled up, and not installing the hose float(s) correctly are the most common reasons it will get kinked in usage.  
 Reply