The Compupool Salt Chlorine Generator is a high-performance salt water chlorination system that lets you enjoy perfectly clear pool water without the use of harsh chemicals. It is a safe, clean, easy alternative to dosing your pool with dangerous and expensive chemicals. The Compupool Salt Chlorine Generator is setup and automatically controlled by its Compupool Control Unit. This guide shows you how to operate and read the touch pad controls and LED lights on the Compupool Control Unit.
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Anonymous Posted: 7/22/2012
Display screen show "cleaning" all the time and will not go into super clorination.Reply
InyoPools Product Specialist Dennis R. Posted: 7/20/2012
Paul - Our Compupool rep does not recognize a "REPOSOP" error message so I'm assuming you have a different manufacturer. I can only suggest calling the manufacturer direct. If you need their number give us a call.Reply
Paul Posted: 7/18/2012
The lcd displays the word REPOSO. None of the display buttons work? Any idea on what the issue might be.Reply
InyoPools Product Specialist Dennis R. Posted: 7/17/2012
false readings - Sometimes when your system operates like this, it has to be recalibrated or reset depending on your system. Call you manufacturer for instructions. If you have a Compupool unit, call 888-989-7258.Reply
Anonymous Posted: 7/17/2012
Salt never registers over 2500 since being installed in April chlorine reads good. Temp never reads right, always around 100Reply
InyoPools Product Specialist Dennis R. Posted: 7/15/2012
water fault - A high percentage of these false reading errors are due to a loose connection of one or more of the three terminals plugging into the cell. Make sure the plug is pushed into the cell all the way. If that doesn't correct the problem, try crimping the female end of the lead SLIGHTLY to produce a tighter fit.Reply
Anonymous Posted: 7/14/2012
Our "water fault" light is on and we have no chlorine in the pool.Reply
InyoPools Product Specialist Dennis R. Posted: 6/30/2012
Warren - Did you install the cell correctly with the inlet port closest to the filter? If so, you may have a leak on the suction side of your port which prevents the pump from priming.Reply
warren Posted: 6/30/2012
i have my power on but there is no water flowing through the cells. what is the problem?Reply
InyoPools Product Specialist Dennis R. Posted: 6/26/2012
teresa (6/24) - According to the manufacturer, some people run their salt chlorine generators 24/7 without ill effects. They generally run them at low %.Reply
InyoPools Product Specialist Dennis R. Posted: 6/25/2012
Box extremely hot - These Control boxes will run hot - between 140 and 190 degrees. To keep them from exceeding this range: make sure they are not enclosed without adequate ventilation; keep the water chemistry right; if you have a long cord do not coil it; keep salt level below 3800 ppm.Reply
InyoPools Product Specialist Dennis R. Posted: 6/25/2012
Water Fault light - See our response for Teresa (6/21). Also take the cell out of its enclosure and check that all the plates are attached.Reply
InyoPools Product Specialist Dennis R. Posted: 6/25/2012
Luvmypool - CPSC16 has 4 plates. CPSC24 has 5 plates. I would try super-chlorination first with some algaecide. See our How To Guides under Chemicals for more information.Reply
InyoPools Product Specialist Dennis R. Posted: 6/25/2012
teresa (6/21) - A high percentage of these false reading errors are due to a loose connection of one or more of the three terminals plugging into the cell. Make sure the plug is pushed into the cell all the way. If that doesn't correct the problem, try crimping the female end of the lead SLIGHTLY to produce a tighter fit.Reply
teresa Posted: 6/24/2012
How many hours a day should I run my salt generator for a 32,000 gallon pool? Does it need to run the entire time the pool pump is running?Reply
Anonymous Posted: 6/24/2012
My Compu pool unit is gets extremely hot is this normalI already had to get a new chip board
Reply
Anonymous Posted: 6/24/2012
HI CAN SOMEBODY TELL ME HOW TO MAKE THE WATER FAULT LIGHT GO AWAY IN MY SYSTEM? I HAVE FLOW IN THE SYSTEMReply
Luvmypool Posted: 6/21/2012
Can anyone tell me how many of those flat pieces of metal are supposed to be in the chlorine generator. Our first one had 4 and it was replaced under warranty with one that had 5 and replaced again this week and the new one has four again. It is a model CPSC16. Also, it is a little cloudy with tiny bit of algae from all the problems with the generator. What type of clarifier can I use or should I just super-chlor for 24 hours? Many thanks.Reply
teresa Posted: 6/21/2012
I just replaced the cord, computer board and cell in my unit. Has been working great for almost a week, but now is reading "high salt". I know it's not too high, because 3 wks ago I tested the water at the pool store and it was perfect, so I haven't added any salt. Any suggestions as to why the unit says this? Is it breaking down again?Reply
InyoPools Product Specialist Dennis R. Posted: 6/19/2012
Marcopilon - You'll have to call the mfg on this one. Compupools number is 888-989-7258.Reply
Marcopilon Posted: 6/19/2012
I had my salt chlorine generator working well for 3 yrs. But for about a week now, the machine timer is freaking out over night and giving funny time in the morning. As a result, it's messing up all the chlorine generation time. Also, sometime the water fault like is on but water flowing through the system or both the add salt and the over salt lights are on at the same time? So in the morning, I just have to turn the power off, unplug the connector and replug it and everything is fine... until next morning! Is there a way to fix this?Reply
InyoPools Product Specialist Dennis R. Posted: 6/18/2012
If you have an error message that reads "Non Genuine - Call Dealer", your system may have to be reset. Call Compupool at this number for instructions: 1-888-989-7258-Reply
Anonymous Posted: 6/16/2012
I've spent a good amount of money in shock since the clorinator keeps shutting down. I reset and it runs for about 1/2 hour and shuts down. Got the reset code...didn't work. Reset that to zero....didn't work. Now mine displayed the same message "not genuine...contact dealer." What a mess.Reply
bamafn2012 Posted: 6/16/2012
My unit cuts off during the day for a few hours and will not come back on. All the lights and the screen goes off and pressing the power button will not let it come back on. And do i need to keep it at 100% output at all times or do i need to lower it? I have it tested weekly and it is very clear and almost perfect everytime, but I also want the longest lifespan out of the cells.Reply
Anonymous Posted: 6/16/2012
My unit started displaying "Non Genuine - Call Dealer". Turns out that several units went out with bad chips and after a while they display this msg. Compu pool will send you directions to reset your unit.I need directions on how to reset. ThanksReply
Tammy Posted: 6/6/2012
Just been on the phone for 3 days with Compu-pool customer service. My unit started displaying "Non Genuine - Call Dealer. Turns out that several units went out with bad chips and after a while they display this msg. Compu pool will send you directions to reset your unit. However, once my husband looked closer, he took the cord loose from the cell unit and discovered the connections where melted. Check this before you call in, you may have a bigger problem like I did. Customer service was great. They are sending me a new cell, cord and cumputer board to try to fix my problem. Haven't received them yet, will post a comment if it works.Reply
InyoPools Product Specialist Dennis R. Posted: 6/4/2012
fulacin - Have a local pool company test your water chemical levels including salt level and then call Compupool at this number 888-989-7258.Reply
fulacin Posted: 6/3/2012
Purchased one in spring of last year and it's not putting out any chlorine anymore. I've tested it, cleaned the cell twice and it's still not doing anything. I cannot figure out what I'm doing wrong. Is there any way to have the cell tested???? Everything is reading alright.Reply
InyoPools Product Specialist Dennis R. Posted: 6/3/2012
scotty - Have a pool store check your salt level. Sometimes the Compupool systems need to be recalibrated after electric storms etc. Also if you have a pre 2011 CPSC, try crimping slightly the three terminals that attach to the cell head. They sometimes become loose and give false readings. Then try calling Compupool at 888-989-7258 for further instructions.Reply
scotty Posted: 5/31/2012
my compu salt system quit working. I noticed it say overcurrent the night before but did not think anything about it the next day it would not turn on . I have sent pictures to compu. I have had problems with my pool not showing the right amount of salt. I added 6 bags of salt and still not clear please help.Reply
InyoPools Product Specialist Dennis R. Posted: 5/28/2012
Call Compupool tech. They will be glad to help you correct you problem. Their number is 888-989-7258Reply
rusty Posted: 5/27/2012
My control unit is just flashing constantly like it is in some failure mode......any ideas?Reply
InyoPools Product Specialist Dennis R. Posted: 5/25/2012
daddycreswell - You may have to have your system recalibrated. Call Compupool tech on Tues. They will be glad to walk you through this process. Their number is 888-989-7258Reply
InyoPools Product Specialist Dennis R. Posted: 5/25/2012
New pool - Yes it is perfectly safe to swim while the system is generating chlorine - safe both chemically and electrically - just make sure the system is grounded and bonded as instructed.Reply
InyoPools Product Specialist Dennis R. Posted: 5/25/2012
Scott - According to the mfr, there are no yellow lights. He said that if the lights are in the direct sunlight, the green light might appear yellow or yellow-green.Reply
InyoPools Product Specialist Dennis R. Posted: 5/25/2012
SlowRide - The vendor said to program both internal timers with the same start and stop time just as you suggested.Reply
daddycreswell Posted: 5/25/2012
My compupool shows low salt, but when I get it tested they say it's 3500ppm. I am losing chorline and the system willn't let me superchoriate the pool. How do I get the light to stay off? ThanksReply
New pool Posted: 5/24/2012
Is is safe to swim while the system is generating?Reply
Scott Posted: 5/24/2012
I purchased this unit last season and today noticed the polarity and power LEDs are yellow not green. I looked through the manual and web site and could not find out what this means. Any help would be great Thanks.Reply
SlowRide Posted: 5/23/2012
If I only want to use one of the built in timer cycles on my CPSC24, how do I deactivate the second timer cycle or what should I use for the second timer settings? Just the same start and stop time?Reply