The Compupool Salt Chlorine Generator is a high-performance salt water chlorination system that lets you enjoy perfectly clear pool water without the use of harsh chemicals. It is a safe, clean, easy alternative to dosing your pool with dangerous and expensive chemicals. The Compupool Salt Chlorine Generator is setup and automatically controlled by its Compupool Control Unit. This guide shows you how to operate and read the touch pad controls and LED lights on the Compupool Control Unit.
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InyoPools Product Specialist Dennis R. Posted: 5/22/2012
nova - Your system may be set up with internal timers. If you are wired to an external time clock as most systems are, you will want to change to external use. Call Compupool at 888-989-7258 for instructions.Reply
InyoPools Product Specialist Dennis R. Posted: 5/21/2012
Shawn - Call Compupool on this one. Their number is 888-989-7258.Reply
nova Posted: 5/19/2012
The Compupool Salt Chlorine Generator keeps going to idol mode and everything stops. Why?Reply
Shawn Posted: 5/16/2012
I have a CPSC36 model with low chlorine production. I noticed today that the output changes in 10% increments; however, the bars do not change and the chlorine production does not change as I move from 100% to 0%. I noticed that during salt testing or verify one, that the chlorine production was much more than when it is running at a 100%. Please help.Reply
InyoPools Product Specialist Dennis R. Posted: 4/10/2012
Rs9748 - Blown Fuses (Pre-2011 as 2011 units have reset buttons.) To check the fuse, remove the power pack from the wall. Remove the 6 screws from the bottom and lift the housing cover off. The fuse is located on the circuit board. Verify that a grounding wire has been installed to the grounding lug. Replacement Fuses are as follows: 3.15 amp slow blow fuse for the CPSC08, CPSC16 and CPSC24 units wired at 220v; 5 amp slow blow fuse for the CPSC16, CPSC24, CPSC36, CPSC48 wired at 110v; 5 amp slow blow fuse for the CPSC36 and CPSC48 wired at 220v. If problem not resolved, contact Compu Pool Products at (888) 989-7258, Ext. 401Reply
Anonymous Posted: 4/10/2012
My unit does not come on when power button is pushed. It has been on. There is power to the unit. Is there a fuse internal to the unit?Reply
InyoPools Product Specialist Dennis R. Posted: 4/9/2012
grice - The newer CPSC models no longer show the ppm. They just tell you that your "salt level is OK". Take a water sample to your pool store and have him verify that your salt level is above 3200. Chlorine will not be generated before that value. If you still have problems, call Compupool direct at 1-888-989-7258 x401. Their technical staff will be glad to help you.Reply
grice Posted: 4/6/2012
just got a compupool salt chlorine generator for our above ground pool, it is up and running but not producing chlorine....how do you tell the ppm??? Is there any way you can tell on the machine?Reply
InyoPools Product Specialist Dennis R. Posted: 4/6/2012
mkit8971 - Water chemistry may be off. Have a pool store do a water analysis for you including salt level to verify your own reading. If salt level is below 3200 ppm, system will not produce chlorine. If your stablizer is greater than 100, it will eliminate the chlorine as fast as it's produced. Another thing to check is the wiring connection to the cell - red wire to top, blue wire to center and black wire to bottom. If you still have a problem, call Compupool direct at 1-888-989-7258 x401. Their techinal staff will be glad to help you.Reply
InyoPools Product Specialist Dennis R. Posted: 4/6/2012
Anjin - There is no user lock out capability. If, however, your system had a power surge, you will get a "Not Genuine- call dealer" message. Your system has to be reset by the dealer. Call Compupool's number - 1-800-989-7258 x401 for further information.Reply
mkit8971 Posted: 4/6/2012
I bought a CPSC24 a week ago. Installed it. Set up the timer, salt level is perfect. Come home to a green pool. Tried to superchlor, and now that button is stuck. It literally flashes between the normal screen and "superchlor 23:59" every second. This is only the second day it was on.Reply
Anjin Posted: 4/5/2012
We have jist moved into the house and None of the controls are responding on our unit. Is their a lock feature to prevent someone from changing the settings? Even the power won't turn off using the power button.Reply
InyoPools Product Specialist Dennis R. Posted: 4/3/2012
Gator - If this is an new install, "all lights on" is an indication that you have 110V coming in to a control box that is currently setup for 220V. Units come from the factory set up for 220V. See instructions in the owner's manual for switching the jumpers inside the control box to convert from 220V to 110V.Reply
Gator Posted: 4/2/2012
Can you tell me why all the light on the unit stay on all the time. I tryed the on/off switch but nothing. I turned the breaker off also and when i turn the breaker back on, all the light come back onReply
InyoPools Product Specialist Dennis R. Posted: 4/2/2012
Downtick - The newer CPSC models no longer show the ppm. They just tell you that you salt level is OK.Reply
Downtick Posted: 3/31/2012
I have the cpsc16. How can I determine my ppm reading? It only says salt level is ok. Doesn't it give an actual numeric readout? I had to take a sample to the pool store, where I was told my ppm was at 3600. Does this machine not give a numeric readout or am I just not finding it?Reply
InyoPools Product Specialist Dennis R. Posted: 2/6/2012
JB - The manufacturer suggests trying to create a tighter fit around the connector terminals by crimping the female connectors on the cell plug slightly. If that doesn't work, please call CompuPool direct at888 989-7285 x401.Reply
JB Posted: 2/5/2012
My water fault led is always red been this way for 3 weeks there adequit water flowing through the cell. After salt test is done PPM is 2500 this is not so. Professionaly test at 3500PPM. The salt generator is producing chlorine with the water fault light on. Cell plug terminals are tight have already tried to adjust.Reply
InyoPools Product Specialist Dennis R. Posted: 10/11/2011
Wes, The plug ports are only available on units sold for above ground pools - designated with an AG at the end of the product part number. Also these units are only available for up to 26,000 gal size pools and would not be available for the CPSC36 unit you purchased. As to your question on battery backup, that is integrated in the circuit board inside the control box. The backup feature is designed for long term memory. If for example you turned off the unit for winter and stored it, the data saved would be there when you reinstalled the unit in the spring.Reply
Wes Posted: 10/9/2011
I just purchased a CPSC36 in ground pool Chlorinator. It arrived today and I was looking it over to get an idea for installation.... From what I read in the brochure it was suppose to have a plug port to plug the pump into but does not.... I also dont see any kind of battery back-up. Did I get a old model, or was what I read a figment of my imagination?Reply
InyoPools Product Specialist Dennis R. Posted: 10/8/2011
Karin, According to Compupool's troubleshooting guide, if the "Temp is always 69 degrees - the electrode and LCD need to be replaced - Call Compupool at 888 989-7258 ext.401"Reply
karin Posted: 10/7/2011
My water temperature on the unit shows always 69 degree eventhough the actual water temperatrue is 85 degree....? What could it be? thanksReply
terry1800 Posted: 9/20/2011
Hi there,resolved issues with timer settings.I had second timer setting on at 5pm off at 5pm.I thought this would set it to "zero" but it made the pump run constant,I've now adjusted settings.Thanks again guys for all your help.Cant reccommend you enough.Kind regards,
Terry
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InyoPools Product Specialist Dennis R. Posted: 9/20/2011
Terry, It may be more efficient for you to call Compupool direct at 1-888-989-7258. They will be happy to give you a more complete answer on your specific problems.Reply
terry1800 Posted: 9/20/2011
Many thanks for your response.I have set the internal timers on but when I power on the unit it runs non stop.I did see TEST appear on the screen originally,but I turned the unit off at the mains and turned it back on again.Now it runs continuosly.The external timer is definately off so why does it run non stop? I'm also having problems with the LCD which fades when the unit is on for a while.Thanks so much for your help so far,kind regards,TerryReply
InyoPools Product Specialist Dennis R. Posted: 9/19/2011
Terry, I just talked to Compupool. When the system first comes up , it flashes "Compupool Ultraclean" to indicate that this is a Compupool product then goes into regular operation. It is not a test. If your LED display shows power on and one of the polarity light on, you are in normal operation mode.Reply
terry1800 Posted: 9/18/2011
Can you tell me how long TEST mode should run for-unit has been on for 4 hours so far,is this normal?Reply
Terry1800 Posted: 9/17/2011
Just turned my system back on and ULTRALCEAN is momentarily displayed on the LCD and the unit continuously runs. Is this a cleaning cycle? How long does it last?Reply
InyoPools Product Specialist Dennis R. Posted: 9/11/2011
Please call Compupool at 1-888-989-7258 for assistance. They will be happy to diagnose your problem.Reply
Anonymous Posted: 9/11/2011
My Compupool is 6 mths old and is producing only trace amts of chlorine. Settings are per manual recommendations. Any suggestions?Reply
D Posted: 8/26/2011
Thank you so much!!!Reply
Compu Pool Posted: 8/25/2011
Reply to "D"The CPSC Series unit runs through a test mode when the unit powers on. The test mode will test the water temperature and salt reading and generate chlorine. After the test the unit will display the Salt Reading in Parts Per Million (ppm)for a few seconds. To obtain the last test result hold the "Select" button for three seconds which takes you into the Select Menu. You can cycle through the options in the menu by pressing Select. If you have any further questions, please feel free to contact Compu Pool Products at (888) 989-7258, Ext. 401
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D Posted: 8/22/2011
I went to adjust the chlorine level and when I pushed the button, I got the word "test" on the screen. I was unable to adjust anything. I turned the unit off then back on and was able to hit the superchlor button. What does the "test" mean? I could find nothing about this in the owners manual. Thanks!Reply
InyoPools Product Specialist Dennis R. Posted: 8/22/2011
With time and use the clamp-on connectors in the plug to the cell sometimes get loose. Try closing the connectors slightly with a pair of needle nose pliers.Reply
v Posted: 8/21/2011
my water fault like is always on...why is that when there is water flowing through the systemReply
sam Posted: 8/21/2011
I do not understand why Compupool does not list all possible problems and advise to common readings, so that their customers can make necessary simple adjustments or at least tell us what is wrong, and advise us.For no apparent reason My Compupool reads "call dealer non genuine".Before this it gave a very high salt reading and I added NO SALT It went out on Frid night so by Monday my pool may be green. The temp reading was 69F but the temp in 87F. It also was shutting down a couple of times for no reason while set at external. This unit is under 2 years old. I foresee more problems in the future from what I read on the web. I hope notReply
InyoPools Product Specialist Dennis R. Posted: 8/9/2011
I would check your salt level with a salt water test strip to see what your reading actually is. If it's within limits, give Compupool a call at 1-888-989-7258. They can give you a specific answer to your problem.Reply
ken Posted: 8/8/2011
my over salt lite is staying on. i have replaced over a foot of water in 40m gal. pool. I am quite certain it is not over due to number of hot days, etc.. can the unit be reset ??Reply
InyoPools Product Specialist Dennis R. Posted: 8/7/2011
Compupool has redesigned the control cable to the cell. You can buy this cable on our site. Two cable lengths are offered: the part number for a 6' cable is JD363200A-11; the part number for a 15' cable is JD363200B-11Reply
Foosterh Posted: 8/7/2011
My CompuPool system has a burnt out electrical contact on the plug that fits to the cell. My dealer tells me that due to this cable defect I need to replace the entire control unit. Is that true or can I purchase and fit a spare cable to the existing control unit (possibly cutting the existing cable in order not to open the control unit itself)?Reply