?     Asked on 4/6/2008by Guest

What is the difference between the Aqua Trol HP and RJ?
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A  Answered on 4/6/2008 by InyoPools Product Specialist Patrick P.

The HP (Hose Pipe) version is installed in the hoses/pipes next to your pool filter, where the RJ (Return Jet) version the cell is mounted directly to the return jet on the side of your pool. Both units work exactly the same but you would need to determine which one would be easier to install from a plumbing stand point. You may view or purchase any of the Aqua Trol units through this link http://www.inyopools.com/sanitizers_aquatrol.aspx
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?     Asked on 5/10/2008by Guest

I see you have a couple salt chlorine generators for above ground pools. Can you tell me what you would recommend and why?
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A  Answered on 5/10/2008 by InyoPools Product Specialist Patrick P.

I would suggest the AquaTrol Salt Chlorine Generator as it is much higher quality product than the ChlorEase. The AquaTrol has much more titanium coating on the blades of the salt cell which makes the salt cell last much longer, so you should get about 4-6 years out of the salt cell on the AquaTrol. The AquaTrol comes in several models first you can get in an HP model which would be installed in the plumbing next to your pool pump or you can get it in an RJ model which would hook up directly to the return jet on your pool (Both models perform identically, you would just need to choose the one that would work best for your application - the RJ is quite a bit less and operates the same) Lastly the AquaTrol is available with a standard 3 prong plug or a Twist Lock depending on the electrical receptacle you have available to you. You may view or purchase any of the AquaTrols here http://www.inyopools.com/sanitizers_aquatrol.aspx
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?     Asked on 5/22/2010by Guest

I am confused. The photos all show the generator and the turbo cell as a package. Does the turbo cell come WITH the generator or is this the price of JUST the generator and then you purchase the turbo cell separately? Thanks
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A  Answered on 5/22/2010 by InyoPools Product Specialist Patrick P.

This price is for the complete AquaTrol with Power Supply and Turbo Cell.
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?     Asked on 4/25/2013by Guest

Does the Hayward AQTROLRJ come with a flow sensor?
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A  Answered on 4/25/2013 by InyoPools Product Specialist Patrick P.

No, the AQTROLRJ does not come with a flow sensor. The flow sensor is not required with this model.
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?     Asked on 4/30/2013by Guest

I received the AquaTrol RJ Chlorine Generator but there is no flow switch. Is there supposed to be one?
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A  Answered on 4/30/2013 by InyoPools Product Specialist Patrick P.

According to the AQTROLRJ AquaTrol RJ Chlorine Generator owner's manual, return jet units (-RJ option) will NOT have a flow switch.  The manual further states that the RJ installation "does NOT require a flow switch--however it is very important that the cell be mounted vertically directly below the return jet in order to allow the gases produced in the cell to naturally dissipate in the pool."
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?     Asked on 10/8/2013by Guest

How much salt does the system require?
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A  Answered on 10/8/2013 by InyoPools Product Specialist Patrick P.

The Aqua Trol works best with approximately 3200 ppm salt, which is roughly the equivalent to a teaspoon per gallon. However, the Aqua Trol® will operate with salt levels anywhere from 2700 ppm to 3400 ppm.
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?     Asked on 10/8/2013by Guest

Do I have to use the pump timer? Can I run my pump 24 hours a day?
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A  Answered on 10/8/2013 by InyoPools Product Specialist Patrick P.

The Aqua Trol will not generate chlorine if when the pump timer is off. If you want to run the pump continuously, either pull out all the trippers on the timer or else put the manual switch on the timer (small button near the center of the timer) into the "1" position.
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?     Asked on 10/8/2013by Guest

Can I use rock salt?
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A  Answered on 10/8/2013 by InyoPools Product Specialist Patrick P.

Rock salt is not an option. Rock salt has entirely too many impurities and could cause some issues with the pool water, or pool surfaces.
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?     Asked on 10/8/2013by Guest

Is cell direction important?
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A  Answered on 10/8/2013 by InyoPools Product Specialist Patrick P.

The cell can be mounted in any manner necessary (EXCEPT FOR TROL RJ UNITS – THAT CELL MUST BE MOUNTED TO THE SIDE OF THE POOL AT THE RETURN JET) be it horizontal or vertical, and the cord can be mounted upstream or down stream, the cell is non directional.
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?     Asked on 10/8/2013by Guest

Are the units safe to use with pool covers?
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A  Answered on 10/8/2013 by InyoPools Product Specialist Patrick P.

Yes but, pool covers should be removed every few days to keep the corrosive gases from building under the cover causing corrosion or other forms of damage to the pool equipment.
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?     Asked on 10/8/2013by Guest

Is the flow switch direction important?
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A  Answered on 10/8/2013 by InyoPools Product Specialist Patrick P.

Yes. The flow switch must be mounted so the arrows on the switch it’s self go in the direction of flow. Also, the flow switch requires 12 inches of straight pipe before the water enters the part to ensure there is no turbulence inside the switch compartment causing the switch to display “no flow” in error. Also, the switch needs to see at least 11GPM of flow to properly close the switch.
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?     Asked on 4/12/2015by Jetmech23

I have recently moved from a home with an above ground pool to one with an inground pool. I took my Aqua-Trol RJ with me. Pool capacity of the two pools are roughly the same. Is there a reason why I can't use the Aqua-Trol RJ in an inground application?
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A  Answered on 4/13/2015 by InyoPools Product Specialist Robert M.

The RJ model is not recommended for inground pools because it does not have a flow switch. You would run the risk of the cell/pvc exploding due to a build up of gas. We would recommend contacting Hayward before attempting to install this model.
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?     Asked on 5/18/2015by Inyo Visitor

is there a replacement for the aqua trol since it is no longer being manufactured.
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A  Answered on 5/19/2015 by InyoPools Product Specialist Joe S.

Hello, hayward is still making the AquaTrol and we have plenty in stock
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?     Asked on 5/26/2015by Inyo Visitor

Does the Aqua Trol HP model come with the flow switch and tee?
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A  Answered on 5/26/2015 by InyoPools Product Specialist Lennox H.

The Aqua Trol HP model does come with the flow switch and tee.
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?     Asked on 6/30/2015by walt

for an above ground pool. My old 12 year aqua trol finally burned up, like toast. i bought a new one but came with a flow sensor. The only thing i did is to replace the control box and replaced the cell. the only way it generates is when i hook up the flow sensor line to the control panel and hold the sensor in. is there any way to eliminate the flow sensor or do i have to plumb in the the flow sensor since its up and running, and is it safe to keep it held in at all times
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A  Answered on 7/2/2015 by InyoPools Product Specialist Lennox H.

Hi Walt, If you have the AquaTrol RJ Chlorine Generator a flow switch is not needed. If you have the AquaTrol HP Chlorine Generator the flow sensor is required and will have to installed as recommend in the AquaTrol Owners Manual. It is not safe to keep the flow sensor held in at all times.
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?     Asked on 7/20/2015by John

Installing this on my new pool.. Can I plumb it into the jet without plugging it in so I can get the water tested where it needs to be then plug it in? or should I let the pump circulate the water with out it even having any of salt system installed ?
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A  Answered on 7/23/2015 by InyoPools Product Specialist Lennox H.

HI John, You can have the unit installed but with in 24 hrs get the water balanced to the point where you can have the unit start generating chlorine for your pool.
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?     Asked on 9/21/2015by paul

hi, the aquatrol RJ doesn't have the flow switch, does that mean it will continue generating even if there's no water flowing? thanks
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A  Answered on 9/24/2015 by InyoPools Product Specialist Lennox H.

Hi Paul, That's correct but you will have to set the unit timer to turn on/off with the pool pump.
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?     Asked on 12/22/2015by Inyo Visitor

Will this generator work on in ground pools
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A  Answered on 12/22/2015 by InyoPools Product Specialist Charlie R.

No, unfortunately this unit is for above ground pools only. You run the risk of cell/pvc exploding because it is not equipped with a flow switch. We recommend contacting Hayward before attempting to install this model on an in ground pool.
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?     Asked on 3/27/2016by Jo

Hi, on what should the machine be mounted? What size of wood? Thanks I'm assuming this must be near pool as well?
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A  Answered on 3/28/2016 by InyoPools Product Specialist Lennox H.

Hi Jo, The RJ cell does not have to be mounted to anything once connected to the return jet fitting. You can reference the AquaTrol Owners Manual for installation instructions.
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?     Asked on 5/25/2016by Inyo Visitor

Hi I have an Aqua Trol RJ and the salt reading is showing 4800 -5000ppm and the salt test strips that were supplied with the system are only showing a 4 which is 1350ppm. Can you help me ?
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A  Answered on 5/25/2016 by InyoPools Product Specialist Alan M.

Hi, Steven. I would recommend that you take one cup or larger sample of your pool water and the cell to a local pool store that can test both. You will want an independent salt reading as test strips that have been unused for longer than one year are far from accurate. You will want to have the cell tested to see if the cell is functioning properly as well. If the cell fails, you will need to have the cell replaced.
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?     Asked on 5/27/2016by Inyo Visitor

I have an aqua trol generator and had to replace my T-5 cell. The local distributors did not have a t-5 so i went with the T-9 cell. It now shows that the salt level is high (4500) when the pool store tested it and it showed 2800. Does the unit have to be programmed for the T-9 cell?
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A  Answered on 5/28/2016 by InyoPools Product Specialist Lennox H.

Hi, The TCELL9 is not compatible with the AquaTrol unit so it's not going to wok correctly.
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?     Asked on 6/25/2016by Ann

Does this include the Cell?
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A  Answered on 6/25/2016 by InyoPools Product Specialist Patrick P.

Hi Ann, Yes the salt cell is included with the AquaTrol RJ Chlorine Generator.
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?     Asked on 4/30/2017by steve mcfarland

i have no lights on panel 120 ac going in is ok testing the transformer i have 120 ac in what should come out dc ? fuse on inside is good
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A  Answered on 4/30/2017 by InyoPools Product Specialist Lennox H.

Hi, Steve. When testing the transformer the Blue & White wires and the Violet & Gray wires, the readings should be 2.0- 2.9 Ohms output.
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?     Asked on 5/17/2017by Gooch

I currently have an aqua trol AQ-TROL-RJ on an above ground 18 foot round pool. What Hayward sytem will replace this?
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A  Answered on 5/18/2017 by InyoPools Product Specialist Lennox H.

Hi, Gooch. This Hayward AquaTrol RJ unit is the only replacement available.
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?     Asked on 6/20/2017by Jeff

Power and generating leds go of after a few seconds, no reading of ppm , can I get some help
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A  Answered on 6/21/2017 by InyoPools Product Specialist Patrick P.

Hi Jeff, It sounds to me as your Main PCB Board has gone bad I would suggest replacing this Aqua Trol RJ PCB Board if you have the RJ model where you salt cells hooks to your return jet on the wall of the pool. If you have the AquaTrol HP model where the cell hooks into your hoses or pipe by your equipment then you would need this AquaTrol HP PCB Board 
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?     Asked on 7/12/2017by Matt

I'm a bit confused on the HP vs. RJ models. I understand one is inline next to the filter and one connects directly to the return, but can both be plumbed with 1.5" pvc?
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A  Answered on 7/13/2017 by InyoPools Product Specialist Patrick P.

Both the AquaTrol RJ and HP models provide the necessary plumbing components for either 2" rigid PVC piping installation or 1½ - 1¼" flexible hose installation. If you want to plumbing with rigid 1.5" pipe you can use this 2" x 1.5" reducer bushing to do so.
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?     Asked on 6/9/2018by Tom

Hello I have the Aquatrol RJ system and I had a connection issue with my DSP board. I removed and cleaned my contacts and the connection now seems stable. My issue is my no flow LED stays on therefore not allowing my cell to turn on. According to the diagnostic manual, the model number displayed should be AL-7 but mine is showing AL-0. Can you change this setting? Thanks Tom
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A  Answered on 6/9/2018 by InyoPools Product Specialist Alex V.

Tom, While AL-0 is one the display, switching from auto to super chlorinate then back to auto should allow you to cylcle through the product names to change it back. 
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?     Asked on 7/2/2018by Joe

I have an aqua trol rj, the board has been reading 3100 and the a few hours later will read 2500. It does this every day for about two weeks. What could be the problem?
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A  Answered on 7/2/2018 by InyoPools Product Specialist Lennox H.

Hi, Joe. The issue is the Main PCB - GLX-PCB-TROL-RJ, it will need to be replaced 
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?     Asked on 9/3/2018by James

I reviewed the installation manual but I don't see a clear answer. I am interested in the RJ unit. Do you have to mount it to the pool somehow? Or does it just hang there? I currently have a flex hose from my filter to my return. I'm not sure if the salt generator will perfectly vertical if it just hangs on the return hose. But I also don't know how I'm supposed to mount it to the pool wall without damaging the liner and causing a leak. Please help!
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A  Answered on 9/3/2018 by InyoPools Product Specialist Lennox H.

Hi, James. This AquaTrol RJ unit includes all of the hardware to properly install this unit. The elbow will screw into your return jet wall fitting. Then you're able to install the cell. If it's installed properly it will not ruin your liner. You must have a steel wall above ground pool. 
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?     Asked on 9/12/2018by dave nicholson

does the aqua trol rj need to be mounted vertically. my pump is too far from the vertical section of the return line for the wiring to reach. Can it be mounted vertically and then the lines run back down to reach the pool
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A  Answered on 9/13/2018 by InyoPools Product Specialist Lennox H.

Hi, Dave. Yes, the AquaTrol RJ Chlorine Generator has to be mounted vertically. I would recommend that you use the AquaTrol HP Chlorine Generator. 
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?     Asked on 6/1/2019by Kelly

Do I have to plug pump into Hayward box?
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A  Answered on 6/1/2019 by InyoPools Product Specialist Hector F.

You don't have to but if you'd like to utilize the timer on the salt system for the pump then yes. Please view the manual here.
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?     Asked on 6/1/2019by Kelly

Can I mount RJ cell vertical and below return valve but have it 2 feet away from opening
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A  Answered on 10/10/2019 by InyoPools Product Specialist Michelle B.

Hello, We would recommend installing this horizontal. Here is the manual on how to install this. http://images.inyopools.com/cloud/documents/aquatrol-manual.pdf
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?     Asked on 6/3/2019by Ruth Brame

We have the AQTROLRJ salt generator. We were checking it yesterday and it is showing zero on salt level and the check salt and inspect cell lights were flashing. We tried holding in the button to reset it nothing. We unplug it and plugged it back in, checked the filter. We manually checked the salt level and it shows we have salt. We have only had this unit since March 28,2018. What is our next step with this unit?
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A  Answered on 10/10/2019 by InyoPools Product Specialist Steve M.

Ruth, we are sorry to hear about the issues you are having with your Goldline Controls AquaTrol RJ Chlorine Generator system, however, we are not certified by Hayward to troubleshoot this device. We suggest contacting Hayward and speaking to their technicians directly. They can be reached by calling 800.429.9273.
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?     Asked on 4/8/2020by Jessica A Price

We are thinking about converting our pool to the salt water system, I have a couple of questions. 1. Can this system hook up to a swimpro pump system? 2. We also have the carbon filters and will this be ok? 3. Are the only chemicals you have to buy is ph down and shock? 4. Do I still put the floater in the pool for the tabs? I hope I am making the right decision because I wanting to save some money this year. Thanks. Jess Price
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A  Answered on 4/8/2020 by InyoPools Product Specialist Hector F.

Yes, you can still use this system with your model Swimpro cartridge filter, you will still need to maintain all chemistry points recommended to monitor for a swimming pool however as long as the salt system is working well you should not need any shock or chlorine tablets in a floater. 
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?     Asked on 5/27/2020by Paul Smith

Is this model 220v capable? Does it have the twist lock connector on the bottom for the pump? Thanks
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A  Answered on 10/21/2020 by InyoPools Product Specialist Hector F.

Hello Paul, so these models are designed for above ground pools which most commonly are 110-120 voltage and does not have the twist lock feature. The model W3AQ-TROL-RJ-T does however have the twist lock feature. 
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?     Asked on 8/3/2020by Caitlyn A Kirkland

I purchased this product a 2 months ago and now it is not working. Hayward wants the serial number. I can not find it on the unit. Do you know where the sticker is located?
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A  Answered on 12/15/2020 by InyoPools Product Specialist Hector F.

Hi Caitlyn, the serial number for the Hayward Aquatrol should be on the front door by the barcode. 
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?     Asked on 8/11/2021by Jon

Will this unit compatible with hayward maxflo variable speed 115v? Do I need to wire them together or can I run them separately? Thank you in advance.
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A  Answered on 8/11/2021 by InyoPools Product Specialist Craig C.

Hello Jon.  The Hayward pool Products AquaTrol RJ Chlorine Generator is compatible with the Hayward MaxFlo VS 115Volt.   Attached please find the Installation/Operation Manual for the AquaTrol RJ System, reference installation options.  The AquaTrol can be wired in either configuration, however, the system will not generate chlorine without water circulation (safety feature).       Aqua Trol
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?     Asked on 8/11/2021by Jon

What is the recommended variable speed for this unit?
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A  Answered on 8/11/2021 by InyoPools Product Specialist Craig C.

Hello Jon.  The Hayward Pool Products AquaTrol RJ Chlorine Generator will operate with a wide variety of Variable Speed Pool Pumps.  The Hayward AquaTrol will generate chlorine providing the minimum water flow requirement is met,  "No Flo" LED Illuminated on the Control Panel identifies minimum flow requirement not met.  The selection of a variable speed manufacturer/model is more directly related to pool size (gallons) and pool filtration needs.
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?     Asked on 6/3/2024by KIM FISH

We have a 27' round saltwater pool about 52 inches. I have read that you should get a chlorinator that can handle 1.5 to 2 times the size of the pool. Would this chlorinator be able to handle a pool of this size? THanks
 Reply

A  Answered on 6/3/2024 by InyoPools Product Specialist Robert M.

Your 27' pool can hold around 18,500 gallons. This W3AQ-TROL-RJ system would not be ideal. If you want a salt system, I'd suggest going with a 40,000 gallon system. They are designed for inground pools but you can use them on above ground pools if you switch your plumbing to hard PVC. I'd suggest the Pureline PL7700. Check out the owner's manual to see if this will work for your application.
 Reply