The Compupool Salt Chlorine Generator is a high-performance salt water chlorination system that lets you enjoy perfectly clear pool water without the use of harsh chemicals. It is a safe, clean, easy alternative to dosing your pool with dangerous and expensive chemicals. The Compupool Salt Chlorine Generator is setup and automatically controlled by its Compupool Control Unit. This guide shows you how to operate and read the touch pad controls and LED lights on the Compupool Control Unit.
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Vince Posted: 7/25/2022
Hello. Just woundering is all the main computer of the compu pool the same. I have a salt cell that is CPSC16. Am I able to put a bigger salt cell in the casing and run the same brain (computer) in it. Example. CPSC36 CPSC48Reply
InyoPools Product Specialist Matt S. Posted: 7/28/2022
The CompuPool CPSC used the same power pack for all the model's cell sizes.Reply
VR Posted: 4/25/2018
I have solution for "COMPUPOOL COVER CLOSED PROBLEM" Clear the setting for a cover sensor in the Maintenance menu: The main power must be turned off at the supply. 2. Press and hold the SUPERCHLOR and WINTERMODE button simultaneously, (see Fig. 2 O) and turn the mains power back on. 3. Hold both buttons for approximately 10 seconds and release. All LED’s will light up until the buttons are released. The maintenance menu is now activated Cycle through the settings by clicking the select key (one way); change values up and down via up and down keys. Select to accept new setting and move to next. There is no temp measurement, next, save setting at end.Reply
Davin Posted: 3/9/2018
There is a maintenance mode/menu accessible by pressing winter & superchlor buttons together. As my display is dying and difficult to read can anyone advise what sequence this extra menu is?Reply
InyoPools Product Specialist Dennis R. Posted: 7/24/2017
Anonymous (CPSC36) - Unfortunately, Compupool has pulled out of the US and we no long have access to their technical support for questions like these. It sounds like your units amperage is running too high. If the melted parts are not severe, make sure the leads to the terminals are tight - crimp them slightly.Reply
Anonymous Posted: 7/20/2017
I replaced CPSC36 element and housing because the electrical wall where the 3 posts are located was leaking. Now, the plastic around the BLACK post is melted and the BLACK wire is also melted. Any thoughts?????Reply
InyoPools Product Specialist Dennis R. Posted: 7/17/2017
AL - Unfortunately, Compupool pulled out of he US and we no longer have access to their products or technical support to answer this type of question.Reply
AL Posted: 7/13/2017
were is the reset button can't find it. the fuse was blown and i replaced it . all i see is si black boxes on the screen. I looked and looked for reset button don't see it. Any help has anyone ever just seen like 6 black boxes on the screen nothing elseReply
InyoPools Product Specialist Dennis R. Posted: 4/10/2017
gav - It is my understanding that the time between changing from one polarity to the other cannot be changed by the user.Reply
gav Posted: 4/8/2017
Is there a way to alter the time between the cells changing from Polarity 1 and Polarity 2? I understand that it is probably factory set, but I'd like to know if I can change this time.Reply
Scott Posted: 3/22/2017
I have an infinity salt system my polarity 2 light keeps coming on what does this mean.also my poolis alway low on chlorine but my salt level is 3400Reply
InyoPools Product Specialist Dennis R. Posted: 9/19/2016
tiffmiester - No, only one polarity light should be on at a time even in superchlor mode. Try crimping the female connections on the cell plug to create a tighter fit around the plug terminals.Reply
tiffmiester Posted: 9/16/2016
are both polarity lights supposed to be on when in super chlor mode????Reply
InyoPools Product Specialist Dennis R. Posted: 8/22/2016
Sharon - Usually the water flow LED indicates a pump issue producing low water flow. A common pump problem is a clogged impeller. See our guide on "How To Clean Out a Pool Pump Impeller". other water flow issues are covered in "How To Determine the Cause of Low Water Flow".Reply
Sharon Posted: 8/21/2016
I see quite a few commentsAbout the water fault issue. I have the same problem - indicates water fault/cell temp. I've cleaned the salt cell, added salt, chlorine, stabilizer. Still same issue. Any suggestions? Even my pool company who installed this can't figure it out.
Reply
InyoPools Product Specialist Dennis R. Posted: 6/26/2016
Wildbill - Try replacing the fuse then see our guide on "How To Isolate and Correct Compupool CPSC Problems".Reply
Wildbill Posted: 6/24/2016
Compupool chlorine generator control unit has power off on screen and will not power on it's the 36 series any suggestions??Reply
InyoPools Product Specialist Dennis R. Posted: 6/21/2016
bob - See our guide on "How To Isolate and Correct Compupool CPSC Problems".Reply
bob Posted: 6/19/2016
How do i know my control unit isnt messed upReply
InyoPools Product Specialist Dennis R. Posted: 5/11/2016
Donna - I haven't seen that particular display, but the "no water" part would indicate that the cell is not receiving sufficient water. Make sure that the water is coming in the cell port labeled "input". Check that the terminals on the cell side of the control cable are tight. Then call Compupool at 888-989-7258 for further analysis.Reply
Donna Posted: 5/10/2016
after I turn on my compupool cpx36 it does a test and after that it reads "cell temp no water" What do I need to do now. Please helpReply
InyoPools Product Specialist Dennis R. Posted: 5/9/2016
Gary in Toronto - Red (top), Blue then Black.Reply
Gary in Toronto Posted: 5/7/2016
What is the order of the three blue, black and red wires from top (serial #) to bottom for reconnecting?Reply
InyoPools Product Specialist Dennis R. Posted: 9/26/2015
john - According to para 9.3.3 3 of the user's manual: Manual Override. This button allows you a manual override to control the system without having to change the unit's settings. When you have finished with the manual override simply re-press the button to de-activate and return your unit to its normal settings.Reply
john Posted: 9/25/2015
Hi , I have a Compu Chlor Infinity self chlorinator .Working perfectly thru winter .Pool nice and clean .Yesterday decided to give everything a good clean now summer is around the corner .Turned power off cleaned cartridge put back in then i pressed manual overide to give it a good run .Problem is I dont know how to take take it off manual overide and back to Auto .Reply
InyoPools Product Specialist Dennis R. Posted: 8/9/2015
Mad - Sometimes the wires connected to the cell posts become loose and give intermittent control signals. Try tightening up the connections by cleaning the posts and slightly crimping the female connectors that attach to the cell posts. If this doesn't work, give Compupool a call at 888-989-7258. Their tech staff should be able to help your further.Reply
Mad Posted: 8/9/2015
Hi everybody!I have compupool working for 3years without any problem.
Now it simply cutting-off. Sometimes start working (bubbles are ok) sometimes atonce - cut-off.
I have cleaned cells. It seams - releay is switching-off. Other - reset button rather hot.
Any sugestion? Thanks a lot!
Reply
InyoPools Product Specialist Dennis R. Posted: 7/12/2015
Sherri - Try slightly crimping the female connections on the cable that attaches to the cell plug. Sometime a loose connection will give you those kinds of readings. If that doesn't work, give Compupool a call at 888-959-7258 and ask for their tech staff. They should be able to give you a solution.Reply
Sherri Posted: 7/9/2015
My water fault light is on and the screen reads no water. I cleaned the cell, Pump basket and filter. I also wire brushed the red, blue and black plugs. All valves are open as they should be. The cell is 4 yrs old but gets used about 3.5 mos a year. If you have suggestions, please explain in detail because I am new at this and still learning.Reply
InyoPools Product Specialist Dennis R. Posted: 7/9/2015
cindy - See our series of guides starting with "How To Maintain A Swimming Pool Part 1 (Chemicals)" for a review of how chemicals work. Also see our guide on "How To Break Chlorine Lock" to see if that might be your problem.Reply
cindy Posted: 7/8/2015
Had this system a few years now. We cant seem to regulate/keep the correct Ph and Alkalinity. Pool turns green very often. Especially after it rains. After water testing, we are again adding more salt. Spending a fortune on products. HelpReply
InyoPools Product Specialist Dennis R. Posted: 7/7/2015
Darlene - Try tightening up the cable connections by slightly crimping the female leads that attach to the posts on the cell plug. If that doesn't correct your problem, you may need a new PCB. Before you buy a PCB, give Compupool a call at 888-989-7258 and have them confirm this.Reply
Darlene DeAguilera Posted: 7/5/2015
My water fault light stays on and both polarity 1 and 2 lights are on HelpReply
InyoPools Product Specialist Dennis R. Posted: 6/30/2015
Jean - Check and make sure your terminal connections are tight where the three cable wires attach to the cell plug. SLIGHTLY crimp the female ends of the cable wires that attach to the posts in the cell plug. If this doesn't work, Give Compupool a call at 888-959-7258 and ask for tech support.Reply
Jean Posted: 6/29/2015
My Compupool Salt Chlorine Generator says low salt and when tested it seems to be between 3200 and 3600 depending which company is testing. So it really isn't low on salt. Why does the light stay on? How can I solve this problem? Cleaned the cell and it is producing chlorine.Reply
InyoPools Product Specialist Dennis R. Posted: 6/14/2015
Rebeck4 - Make sure all your pool chemicals are within range. Then try tightening up the terminal connections at the head of the cell by slightly crimping the female leads on the cable. If that doesn't work, give Compupool a call at 888-989-7258 to see what "temp sensor shorted" means.Reply
Rbeck4@carolina.rr.com Posted: 6/12/2015
My CPX24 is not making chlorine. I have tried re-setting back to factory settings, cleaned the element as prescribed in manual, and cleaned skimmer baskets. The only thing I see wrong is a message that says: temp sensor shorted. What should I do? The unit is under warranty.Reply
InyoPools Product Specialist Dennis R. Posted: 10/17/2014
Joefl - Check the cable connections at the cell head. They sometimes become corroded or loose. Also See our guide on "How To Isolate and Correct Compupool CPSC Problems" for more information.Reply
Joefl Posted: 10/15/2014
I have comp24 that worked fine for 9 months then the housing that holds the cell started to leak.While it was leaking it wasn't making chlorine.Compupool send me A replacement housing and that stopped the leaking. .But it isn't making chlorine.Any Ideas.??Reply
InyoPools Product Specialist Dennis R. Posted: 9/8/2014
tiffeiffic - If by "cells" you mean the "polarity 1" and the "polarity 2" LED lights, the answer is no. Only one of these lights should be on even during "superchlor".Reply