?     Asked on 2/16/2012by Guest

I just finished replacing the shaft seal on my booster pump. As soon as I turned the pump on water was leaking from the shaft seal. Is it defective or am I doing something wrong?
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A  Answered on 2/16/2012 by InyoPools Product Specialist Patrick P.

Depending on the model, the installation of a booster pump shaft seal can be slightly different than a pool pump shaft seal. Some booster pump and pool pump shaft seals require that a silicone sealant be used on the outer areas of the metal seat of the shaft seal. The seal will need to be lightly hammered into the body of the pump. You can use a 1 inch PVC coupling or a piece of 1 1/4 inch PVC pipe and a rubber mallet. This procedure will apply to any pool pump or booster pump using a >PS-1000 style shaft seal.
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?     Asked on 6/3/2012by Guest

I am replacing my pump and it's currently got 1.5" piping. Is there a way I can get this pump (with the 2" piping) to work with it?
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A  Answered on 6/3/2012 by InyoPools Product Specialist Patrick P.

This pump is only available in 2" ports however If you have 1.5" pipe it is not a problem to go up to the 2" ports on this pump and this can be accomplished by the purchase of two standard pipe fittings which can be purchased at your local hardware store. The problem would occur if you had 2" pipe reducing down to 1.5" ports as this causes a bottleneck, however going from 1.5" pipe up to 2" ports does not cause any issues.
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?     Asked on 1/23/2013by Guest

Can you help me find replacement seals for this Pentair Whisperflo pump?
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A  Answered on 1/23/2013 by InyoPools Product Specialist Patrick P.

We have 2 different tune-up kits for the Pentair Whisperflo. The first one is for a standard pools and the second one is for saltwater pools. The saltwater tune-up kit comes with a heavy duty shaft seal and can be used on all Pentair Whisperflo pumps.
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?     Asked on 11/26/2014by Barbara

Does this unit have warranty
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A  Answered on 12/1/2014 by InyoPools Product Specialist Alex V.

Barbara, The pump has a 1 year warranty through the manufacturer.
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?     Asked on 12/4/2014by Eddie

Is Up Rated ok or is Full Rated better? Would a energy efficient 1 horse power Full Rate be better than a 1.5 horse power Up Rated?? 520-241-4692
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A  Answered on 12/4/2014 by InyoPools Product Specialist Brian M.

Hello  Eddie. We get this question a lot. Full and Up Rated motors were the industries first attempt at making motors more efficient. This was before 2 speed and variable speed arrived.  This is a link to and explanation of How To Understand True Pump Horsepower - Up Rated vs Full Rated. I believe it will answer all of your questions.
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?     Asked on 5/7/2015by Lisa

How many GPM does this pump output, at a 40ft head of water?
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A  Answered on 5/8/2015 by InyoPools Product Specialist Patrick P.

Hi Lisa, At 40' of head the Whisperflo WFE-4 will output 100 Gallons Per Minute (GPM). The WFE-4 is represented as the black line on the pump curve on this page.
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?     Asked on 5/19/2015by roy franco

I want to replace the motor on this specific PUMP WFE-4. Can you please refer me to the correct replacement motor. (salt chlorination pool) THANK YOU!
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A  Answered on 5/19/2015 by InyoPools Product Specialist Patrick P.

Hi Roy, You would require the WFE4 Replacement Motor along with the Whisperflo Tune Up Kit for Salt Pools.
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?     Asked on 5/31/2015by Donna Pontus

Is there an on/off switch?
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A  Answered on 5/31/2015 by InyoPools Product Specialist Patrick P.

This pump does not have an on/off switch. We would suggest a T104 Pool Timer for turning your pool pump on and off.
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?     Asked on 5/31/2015by Stephen Schwagle

We have an above ground, 10-12,000 gal. pool. Need an energy efficient replacement pump. Can we use this one for above ground, and is it available in a 110 power cord plug-in?
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A  Answered on 5/31/2015 by InyoPools Product Specialist Patrick P.

Hi Stephen this pump could be used on an above ground pool but would require 2" hard plumbing and I honestly think this pump would be overkill for your pool. This pump does not come with a 110v plugin cord but you could purchase one seperatly or use your current cord. For your pool I would suggest a 1 HP Dual Speed Above Ground Pool Pump which will cost much less to operate than this pump and would be more well suited for your applicaiton. Also the dual speed above ground pool pump comes with a cord.
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?     Asked on 6/16/2015by jude

what is the difference between the WFE-4 and WFE-24
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A  Answered on 6/16/2015 by InyoPools Product Specialist Dennis R.

Jude - The actual or total HP ]THP] of a motor in equal to its stated HP x its Service Factor (SF). Although the stated HP for both WFE-4 and WFE-24 is 1 HP their actual or THP is: WFE-4 = 1 HP x 1.65 [SF] or 1.65 THP; WFE-24 = 1 HP x 1.25 [SF] or 1.25 THP. Bottom line: WFE-24 ihas 0.4 HP less than WFE-4.
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?     Asked on 8/2/2015by garo

In the industry how much would be an estimate to install a pool pump.
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A  Answered on 8/3/2015 by InyoPools Product Specialist Joe S.

Hello depending on your area pump installs can vary from $100-160 plus a trip charge and or materials
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?     Asked on 10/28/2015by Inyo Visitor

do you have an electronic control that can be attached to 011513
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A  Answered on 10/29/2015 by InyoPools Product Specialist Joe S.

Hello, if you are looking for a Digital time clock you could go with our part # PE153 or PE153P from Intermatic.
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?     Asked on 10/30/2015by Brandon

I bought a house with a pool. It came with the WFE-4. The motor has gone out. Can I replace the single speed motor with a variable speed one or do I need an entirely new pump? If so, which motor do you recommend?
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A  Answered on 11/2/2015 by InyoPools Product Specialist Joe S.

Hello Brandon, you can covert your single speed motor to the ECM16SQU variable speed motor. Also remember it is wise to change all the orings and seals when you change the motor. That will be part number GOKIT32 or if you have salt you would want to use GOKIT32SALT
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?     Asked on 2/12/2016by Bubba

How many kilowatts does my single speed1 HP Whisperflow pump use to run?
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A  Answered on 2/12/2016 by InyoPools Product Specialist Christian R.

A 1 HP full rated uses somewhere around 1400 to 1650 watts depending on the price of kilowatts in your area.
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?     Asked on 3/4/2016by Nick

How long is the warranty if you install it yourself. I have seen where the 1 year warranty is only good if "Professionally" installed.
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A  Answered on 3/4/2016 by InyoPools Product Specialist Lennox H.

Hi Nick, The Pentair Whisperflo Pumps comes with a 1 year warranty if installed by a qualified installer and 60 days if not.
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?     Asked on 3/10/2016by Ron

We currently have the 1HP WFE-4 pump motor. It has been recommended we consider replacing with a variable speed motor to have better efficiency. Does this make any sense and would it be cost effective? We were told it would save approx. $30-$40/ month
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A  Answered on 3/11/2016 by InyoPools Product Specialist Lennox H.

Hi Ron, You can switch to the V-Green 1.65 HP Square Flange Variable Speed Motor (ECM16SQU) which will save on operating cost. The savings will vary depending on use, but switching to this motor will save you money. If you do replace your current motor, we also recommend getting the Pentair/Purex Whisperflo Tune Up Kit p/n GOKIT32 or GOKIT32SALT depending on method of sanitizer.
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?     Asked on 5/22/2016by Heather

Can I put a 2-hp motor in a WFE-4 pump?
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A  Answered on 5/22/2016 by InyoPools Product Specialist Patrick P.

Heather, if you decided to go with a 2 HP Whisperflo Motor then you would also need to replace your impeller with a 2 HP Whisperflo Impeller and a Whisperflo Tune Up Kit. You will also want to make sure your filter can handle the increased flow of the pump, normally there will be a label on the side of your filter that gives a max flow rating and you want to make sure the 2 HP pump does not exceed this. Finally on a 2 HP pump you will need at least 2" plumbing and 2.5" would be ideal.
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?     Asked on 6/2/2016by tom

I have a 1H.P. pentare pump, WFE-4 on a 220 breaker.Three wires running to the pump,2 black and a ground.Do I attach only one wire to L1 on the back of the pump or one to L1 and L2 plus grounding of course. My pump runs at 100 GPM, to much for a 24 inch dia. sand filter isn't it or not.I think the filter has a G.m.p. of 48 gallons.Thanks Tom
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A  Answered on 6/9/2016 by InyoPools Product Specialist Lennox H.

Hi Tom, To wire the motor you have you will place one of the black wire on L1 and the other on L2 and the Ground. If your filter flow rate is 48 gpm, then yes, your pump is too big.
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?     Asked on 7/29/2016by Jim Wahl

We just put in a new swimming pool three months ago and have been running a new 1 hp with whisper flow 24 - 7. Our electric bill went from $150 to $450. Is there anyway to make this pump draw less electricity. One of the biggest selling points on this pump is that it is efficient? $300 per month is not efficient. Do you have any suggestions as to how I can lower the electricity bill?
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A  Answered on 7/31/2016 by InyoPools Product Specialist Lennox H.

Hi Jim, Running a single speed pump 24-7 is costly, you may want to look into getting a dual or variable speed pump or motor. Its will allow you to operate the pump at different speeds to save on operating cost.
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?     Asked on 8/6/2016by Dan

Do you sell the whisper flow without the pump??
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A  Answered on 8/9/2016 by InyoPools Product Specialist Alan M.

I am guessing you are asking if we sell the pump front half without the motor attached, and if so, the answer is we unfortunately do not.
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?     Asked on 8/19/2016by miguel santana

I cant start the pump what I have to do
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A  Answered on 8/24/2016 by InyoPools Product Specialist Alan M.

There can be many reasons your pump has malfunctioned. I would start by making sure the breaker has not been tripped. You may need to contact a local repair technician to repair the pump or possibly the manufacturer to assist on the phone with troubleshooting. The manufacturer's contact number is 1-800-831-7133.
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?     Asked on 9/9/2016by tony

Can I get this WFE-24 unit with a variable speed motor
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A  Answered on 9/13/2016 by InyoPools Product Specialist Scott W.

If you are looking to purchase the entire pump, the WhisperFlo only comes in single speed or dual speed. If you are looking for a replacement motor, that part number would be ECM16SQU. If you currently have a 1HP motor, you will need to upgrade to impeller as well if you upgrade to this variable speed motor.
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?     Asked on 10/4/2016by iliyassou

I need a timer for this pump:Whisperflow-EE 1 HP- 2 speed WFDS-4 230 V so that I can turn it off and on. also I need a chloride generator that will work for my 11K gallon pool. Thanks iliyassou
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A  Answered on 10/4/2016 by InyoPools Product Specialist Scott W.

You could go with the T106R for the timer and the IC20 for your salt system. Otherwise, you could go with the IntelliTouch with the chlorinator and you would be able to control your pump, salt system, lights, whatever other features you have. That is just an option. Let me know if you would like more information on that and I can send you a quote of the details and price.
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?     Asked on 11/15/2016by Inyo Visitor

What does GPM stands for in pools
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A  Answered on 11/15/2016 by InyoPools Product Specialist Lennox H.

Hi. GPM is acronym for gallon per minute which is a calculation of the pump's flow rate.
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?     Asked on 12/23/2016by mark

How do I know if my pump is a We or WFE? I have a Whisperflo 1.5 hp.
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A  Answered on 12/23/2016 by InyoPools Product Specialist Stacey M.

Hello Mark, There would normally be a model number on the side with a 7-type there could also be a model number on your housing or where your basket is. There are several different models.
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?     Asked on 3/15/2017by Rick Alpert

I have the WFE-4 and I want to replace it with a variable speed pool pump that qualifies for the CA DWP rebate. What would you recommend? Thank You! Link with qualifying pumps: https://www.ladwp.com/ladwp/faces/wcnav_externalId/r-sm-rp-poolpump?_adf.ctrl-state=pq48zft8j_117&_afrLoop=622585890968179&_afrWindowMode=0&_afrWindowId=10z9isohvu_22#%40%3F_afrWindowId%3D10z9isohvu_22%26_afrLoop%3D622585890968179%26_afrWindowMode%3D0%26_adf.ctrl-state%3D10z9isohvu_38
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A  Answered on 3/16/2017 by InyoPools Product Specialist Lennox H.

Hi, Rick. The Hayward Tristar VS Variable Speed Pump - SP3200VSP or Pentair IntelliFlo Variable Speed - 011018 would be the most suitable replacements.
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?     Asked on 6/7/2017by Jerry

Hello- My Pentair Whisperflo 1-HP pump motor wiring diagram plated is faded and hard to read. Does the common wire attach to L1 or L2 in a 115v service connection? Motor #196232 Please respond. Thank you.
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A  Answered on 6/11/2017 by Product Owner

my wfe-4 is wired for 220v i taped each wire black tape #1 lug blue tape #2 lug both hot wires for 220v wiring RON
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?     Asked on 6/12/2017by Inyo Visitor

I want a dual speed for this model. How do I order it to be dual speed with a toggle switch?
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A  Answered on 6/16/2017 by InyoPools Product Specialist Lennox H.

Hi. The Whisperflo - WFDS-4 is the dual version of this pump. The Switch 2 Speed Toggle - 79129900 is not included with the pump, it sold separately.
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?     Asked on 6/28/2017by Jessica

I have a 30,000 gallon pool with spa and currently have a WhisperFlo Pool w/Spa pump but it is not working. The Model # is WFE-4 and I want to purchase a variable speed pump for the SCE Rebate but am unsure what the correct equivalent variable speed pump would be, any help would be greatly appreciated!
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A  Answered on 6/29/2017 by InyoPools Product Specialist Patrick P.

Hi Jessica, The proper variable speed pump replacement for your WFE-4 pump would be this Pentair Intelliflo Variable Speed Pump and it should qualify for your SCE Rebate.
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?     Asked on 6/28/2017by Inyo Visitor

if this a complete pump and motor together Pentair wfe-4
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A  Answered on 6/29/2017 by InyoPools Product Specialist Patrick P.

Yes this is the complete Pentair WFE-4 Whisperflo Pump to include the motor and pump housing.
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?     Asked on 7/21/2017by Dewey Burkett

I have a 1 HP Pentair High Performance Super Flow Pump since June 2013 and it is still working very well. Could you tell me how many kilowatts this pump uses per hour? Thanks.
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A  Answered on 7/21/2017 by InyoPools Product Specialist Robert M.

Hello Dewey - The Whisperflo WFE-4 would use 1.702 KWh on 230v.
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?     Asked on 8/3/2017by Richard Dana

I have a Whisperflo Model No. WFE-6, Service Factor 1.47 and Serial No. 12/02/6. The motor is a NSF D047499. Is that model available or can I use 1HP WFE-4 ?
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A  Answered on 8/5/2017 by InyoPools Product Specialist Alex V.

Richard, The WFE-6 is still available. 
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?     Asked on 7/15/2018by Inyo Visitor

how do you get a prime with this pump
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A  Answered on 7/16/2018 by InyoPools Product Specialist Lennox H.

Hi. To find out how to prime your pump, check out our How To Prime a Pool Pump and How To Determine Why a Pool Pump Won't Prime guides. 
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?     Asked on 4/3/2019by Daniel

I have a Pentair WhisperFlo pump with a 165365 motor on it. i need to replace it but the sticker on the unit is so worn I can't figure out what pump it is. What pump do I need to replace it with?
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A  Answered on 4/3/2019 by InyoPools Product Specialist Lennox H.

Hi, Daniel. You will need Model # 011641.
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?     Asked on 5/7/2019by denis cote

I have a whisperflo p/n 011513 wfe-4. It was making a lot of noise. So this winter i ordered and changed the motors bearings , seals,gaskets. But it is still making a lot of noise. I like the power of that pump. I would like to buy another one. Do u deliver in canada( Quebec) ? If not ,who should I buy it from in canada?
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A  Answered on 5/7/2019 by InyoPools Product Specialist Lennox H.

Hi, Denis. We can ship this pump to Quebec, Canada. Please provide your shipping address so that we can prepare a quote for you.
 Reply